Audio Disc Skips

Special tools required
- Diagnostics CD 07AAZ-SDBA100
- Skip test CD 07AAZ-SDBA200
- Skip test CD 07AAZ-SDBA300

Audio disc skips

1. Confirm the vehicles tires are properly inflated.
2. Check the customer's CD for scratches and fingerprints.

NOTE: The following test should be done with the audio unit bass and treble set to the customer's listening settings. When comparing to known-good vehicles, the comparison should be done on the same model and trim level.

3. Test-drive to identify when the customer's CD skips. The audio diagnostic CD (T/N 07AAZ-SDBA100) can be used if the customer's CD is not available; use tracks 10-12.

Does the CD skip?

YES - Go to step 4.

NO - Operation is normal.

4. Compare the customer's CD that is skipping to a known-good vehicle under the same conditions.

Does the CD skip in the known-good vehicle under the same conditions?

YES - The CD player operation is normal, the problem is with the customer's CD.

NO - Go to step 5.

NOTE: The following test should be done with vehicle parked and the engine running.

5. Insert the diagnostic skip test CD (T/N 07AAZ-SDBA300). Play tracks 2-11, and note on which number track(s) the CD starts skipping. Do the same test on a known-good vehicle.

Does the CD skip on same track(s) as the known-good vehicle?

YES - Operation is normal.

NO - Go to step 6.

6. Insert the diagnostic skip test CD (T/N 07AAZ-SDBA200). Play tracks 7-11 and tracks 13-15 and note on which number track(s) the CD starts skipping. Do the same test on a known-good vehicle.

Does the CD skip on same track(s) as the known-good vehicle?

YES - Operation is normal.

NO - Replace the audio unit.