Navigation Cannot Control HVAC By Voice Command
Navigation Cannot Control HVAC By Voice CommandNOTE:
- Always check for and resolve all CAN DTCs before troubleshooting the navigation system.
- Always check the connectors for poor connections or loose terminals.
- Before troubleshooting, make sure you have the anti-theft codes for the audio system and the navigation system.
- After troubleshooting, enter the anti-theft codes for the audio system and the navigation system.
- Verify that the correct navigation unit is installed for this model. Go into the Diagnostic mode and use Version.
- Always make sure that the correct DVD color and version are installed.
- Check on-line for service bulletins or other service information for the navigation system.
1. Connect the HDS to the DLC. Check for B-CAN or F-CAN DTCs in the data list.
Are there any DTCs in the B-CAN or F-CAN system?
YES - Troubleshoot and repair all CAN related DTCs, and then retest.
NO - Go to step 2.
2. Check the navigation system for normal operation.
Does the navigation system function normally in all other operations?
YES - Go to step 3.
NO - Refer to the navigation symptom troubleshooting. Troubleshoot and repair any other problems, then retest.
3. Disconnect climate control unit connector (40P) and navigation unit connector A (20P).
4. Check for continuity between climate control unit connector (40P) and navigation unit connector A (20P) according to the table.
Is there continuity on all wires?
YES - Go to step 5.
NO - Repair open in the affected wire(s) between climate control unit connector (40P) and navigation unit connector A (20P).
5. Check for continuity between each wire in the navigation unit connector (20P) according to the table.
Is there continuity to any other wire?
YES - Repair short in the affected wire(s) between climate control unit connector (40P) and navigation unit connector A (20P).
NO - Go to step 6.
6. Check for continuity between navigation unit connector A (20P) and body ground according to the table.
7. Turn the ignition switch to ON (II).
8. Measure the voltage between navigation unit connector A (20P) No. 4, No. 14, and No. 15 and body ground.
Is there more than 0.2 V to ground on any wire?
YES - Repair short to power on the affected wire(s).
NO - Go to step 9.
9. Substitute and a known-good climate control unit. Reconnect all connectors and retest.
Does the symptom go away?
YES - Replace the original climate control unit.
NO - Replace the navigation unit.