Symptom Troubleshooting

Symptom Troubleshooting: Rearview camera image does not come on or work properly

Rearview camera image does not come on or work properly

NOTE:

- Check the vehicle battery condition first.

- Always check for and resolve all CAN DTCs before troubleshooting the navigation system.

- Check the connectors for poor connections or loose terminals.

- Before troubleshooting, make sure you have the anti-theft codes for the audio system and the navigation system.

- After troubleshooting, enter the navigation system anti-theft codes.

- Verify that the correct navigation unit is installed for this model. Go into the diagnostic mode and use Version. Navigation System Diagnostic Mode

- Make sure that the correct DVD color and version are installed.

- Check any official Honda service website for more service information about the navigation system.

1. Turn the ignition switch ON (II), and start the engine.

Does the Navigation screen come on and show an image when the vehicle is started?
YES - Go to step 2.

NO - Go to troubleshooting for No picture is displayed. Symptom Troubleshooting


2. Go into the Self-Diagnosis Mode, and use the System Links test Navigation System Diagnostic Mode to check the connection between the navigation unit and the rearview camera.

Is the R-camera link red on the screen?
YES - Go to step 3.

NO - Go to step 12.


3. Confirm the system connection.

Is the R-camera link red on the screen?
YES - Go to step 4.

NO - Go to car status, and check the BACK-Reverse indication status. Navigation System Diagnostic Mode


4. Check the connections between navigation unit connector E (7P) and the rearview camera 6P connector.

Are the connections OK?
YES - Go to step 5.

NO - Repair the poor connection, and reconnect the connectors.


5. Disconnect navigation unit connector E (7P) and the rearview camera 6P connector.

6. Check for continuity between navigation unit connector E (7P) and the rear view camera 6P connector according to the table.





Is there continuity?
YES - Go to step 7.

NO - Repair open in the wire between navigation unit connector E (7P) and rearview camera 6P connector or replace the affected shielded harness.






7. Check for continuity between navigation unit connector E (7P) and body ground according to the table. Then check for continuity between navigation unit connector E (7P) terminal No. 6 and rearview camera 6P connector terminal No. 5 and same terminals.





Is there continuity?
YES - Repair short in the wire between the navigation unit and the rearview camera, or replace the affected shielded harness.

NO - Go to step 8.






8. Turn the ignition switch ON (II), and measure the voltage between navigation unit connector E (7P) and body ground according to the table.





Is there 0.1 V or more?
YES - Repair short in the wire between the navigation unit and the rearview camera, or replace the affected shielded harness.

NO - Go to step 9.






9. Turn the ignition switch to LOCK (0).

10. Reconnect the rearview camera 6P connector.

11. Substitute and connect a known-good navigation unit, and check the rearview camera image in reverse.

Is the rearview image OK?
YES - Replace the original navigation unit. Service and Repair

NO - Replace the rearview camera. Service and Repair


12. Select the Return in the upper right corner of the screen to return the main menu, then go to Version. Navigation System Diagnostic Mode

13. Check the model code that is displayed.

Is the correct navigation unit model code displayed for this vehicle?
YES - Go to step 14.

NO - The wrong navigation unit in installed. Replace the navigation unit with the correct part.


14. Remove the DVD disc from the navigation unit, and check the label color of the DVD disc.

Is the DVD disc label white (or possibly gray for Canada)?
YES - Reinsert the DVD disc, and go to step 5.

NO - Replace the DVD disc with the correct color See the Obtaining a Navigation DVD in the General Troubleshooting Information.. How to Troubleshoot the Navigation System