Symptom Troubleshooting
Symptom Troubleshooting: Poor AM or FM radio reception or interference
Poor AM or FM radio reception or interference
NOTE:
- Check the vehicle battery condition first.
- Check the connectors for poor connection or loose terminals.
- Check the radio reception in an open area. Poor reception/interference can be caused by any of these conditions:
- The radio station is too far away.
- Atmospheric conditions are unfavorable.
- After market metallic window tint.
- A tall buildings, mountains, or a high-voltage power lines are nearby.
1. Turn the ignition switch to ON (II).
2. Do the seek stop test. Sound Quality Diagnosis - Seek Stop Test
Is the test vehicle within 10 % of the known-good vehicle?
YES - Multipath interference or weak station. Operation is normal.
NO - Go to step 3.
3. Check if the radio reception/interference is the same in several locations.
Is the reception/interference the same?
YES - Go to step 4.
NO - Multipath interference or weak station. Operation is normal.
4. Check the reception/interference while the engine is running.
Is there noise (static or whine) only with the engine running?
YES - Check the antenna and radio grounds. If OK, check the charging system and the ignition system.
NO - Go to step 5.
5. Turn the ignition switch to LOCK (0).
6. Wrap aluminum foil (A) around the tip of a tester probe (B) as shown.
7. Touch one tester probe to the window near the antenna terminal (A), and move the other tester probe along the antenna wires to check for continuity. Repair if there is no continuity.
8. Remove the audio unit. Audio Unit Removal/Installation Check the audio unit connector E (5P) connection.
Is it properly connected?
YES - Go to step 9.
NO - Reconnect the audio unit connector E (5P), and recheck the function.
9. Disconnect the antenna cable 3P connectors from the AM/FM antenna amplifier. Service and Repair
10. Turn the ignition switch to ON (II).
11. Turn on the audio unit, and select AM or FM.
12. Measure the voltage between AM/FM main antenna amplifier lead connector terminal No. 3 AM/FM antenna amplifier lead and body ground.
Is there battery voltage?
YES - Go to step 13.
NO - Replace AM/FM antenna sublead and/or main lead.
13. Turn the ignition switch to LOCK (0).
14. Remove the audio unit. Audio Unit Removal/Installation
15. Disconnect audio unit connector E (5P).
16. Check for continuity between audio unit connector E (5P) terminal No. 5 and the AM/FM main antenna amplifier 3P connector terminal No. 3.
Is there continuity?
YES - Go to step 17.
NO - Repair open in the wire between the audio unit and the main antenna amplifier.
17. Check for continuity between audio unit connector E (5P) terminal No. 3 and the AM/FM main antenna amplifier 3P connector terminal No. 1.
Is there continuity?
YES - Go to step 18.
NO - Replace the AM/FM antenna sublead and/or main lead.
18. Check for continuity between audio unit connector E (5P) terminal No. 3 and body ground.
Is there continuity?
YES - Replace the AM/FM antenna sublead and/or main lead.
NO - Go to step 19.
19. Check for continuity between audio unit connector E (5P) terminal No. 4 and the AM/FM main antenna amplifier 3P connector terminal No. 2.
Is there continuity?
YES - Go to step 20.
NO - Replace the AM/FM antenna sublead and/or main lead.
20. Check for continuity between audio unit connector E (5P) terminals No. 3 and No. 4.
Is there continuity?
YES - Replace the AM/FM antenna sublead and/or main lead.
NO - Go to step 21.
21. Check for continuity between audio unit connector E (5P) terminal No. 1 and the AM/FM subantenna amplifier 3P connector terminal No. 1.
Is there continuity?
YES - Go to step 22.
NO - Replace the AM/FM antenna sublead and/or main lead.
22. Check for continuity between audio unit connector E (5P) terminal No. 1 and body ground.
Is there continuity?
YES - Replace the AM/FM antenna sublead and/or main lead.
NO - Go to step 23.
23. Check for continuity between audio unit connector E (5P) terminal No. 2 and the AM/FM subantenna amplifier 3P connector terminal No. 2.
Is there continuity?
YES - Go to step 24.
NO - Replace the AM/FM antenna sublead and/or main lead.
24. Check for continuity between audio unit connector E (5P) terminals No. 1 and No. 2.
Is there continuity?
YES - Replace the AM/FM antenna sublead and/or main lead.
NO - Replace the AM/FM antenna amplifier, Service and Repair and recheck. If the reception is still poor, replace the audio unit. Audio Unit Removal/Installation