Symptom Troubleshooting
Symptom Troubleshooting: GPS icon is white or not shown
GPS icon is white or not shown
Diagnostic Test: Self-Diagnosis Mode
NOTE:
- Check the vehicle battery condition first.
- With good reception, the icon is normally green.
- Make sure the GPS antenna is plugged in.
- Check for any aftermarket accessories or metallic window tinting that may be interfering with the GPS signal.
- Make sure the vehicle is parked outside and away from buildings.
- Refer to GPS Information Navigation System Diagnostic Mode (With Navigation) for real-time satellite reception display.
1. Check for aftermarket metallic window tint on the front window and electronic aftermarket accessories (possibly hidden) mounted near the GPS antenna or the audio-navigation unit.
Is there aftermarket metallic window tint or electronic accessories?
YES - Remove tint or the accessories, and recheck.
NO - Go to step 2.
2. Connect the HDS to the DLC.
3. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.
4. Check for DTCs with the HDS.
Are there any DTCs present?
YES - Troubleshoot the DTC, then retest.
NO - Go to step 5.
5. Go into the Self-Diagnosis Mode, and use the System Links diagnostic Navigation System Diagnostic Mode (With Navigation) to check the GPS antenna.
Is the GPS Ant icon red?
YES - Check for a kinked, crushed, or disconnected GPS antenna wire. If icon is still red, replace the GPS antenna. Service and Repair
NO - Check that nothing is blocking the GPS antenna located under the package shelf, and recheck. Substitute a known-good GPS antenna, Service and Repair and recheck.
- If the symptom is gone, replace the GPS antenna.
- If the symptom is still present, substitute a known-good audio-navigation unit (including the HDD), Audio-Navigation Unit Removal/Installation (With Navigation) and recheck. If the symptom is gone, replace the original audio-navigation unit.