Symptom Troubleshooting

Symptom Troubleshooting: GPS icon is white or not shown

GPS icon is white or not shown

Diagnostic Test: Self-Diagnosis Mode

NOTE:

- Check the vehicle battery condition first.

- With good reception, the icon is normally green.

- Make sure the GPS antenna is plugged in.

- Check for any aftermarket accessories or metallic window tinting that may be interfering with the GPS signal.

- Make sure the vehicle is parked outside and away from buildings.

- Refer to GPS Information Navigation System Diagnostic Mode (With Navigation) for real-time satellite reception display.

1. Check for aftermarket metallic window tint on the front window and electronic aftermarket accessories (possibly hidden) mounted near the GPS antenna or the audio-navigation unit.

Is there aftermarket metallic window tint or electronic accessories?
YES - Remove tint or the accessories, and recheck.

NO - Go to step 2.


2. Connect the HDS to the DLC.

3. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.

4. Check for DTCs with the HDS.

Are there any DTCs present?
YES - Troubleshoot the DTC, then retest.

NO - Go to step 5.


5. Go into the Self-Diagnosis Mode, and use the System Links diagnostic Navigation System Diagnostic Mode (With Navigation) to check the GPS antenna.

Is the GPS Ant icon red?
YES - Check for a kinked, crushed, or disconnected GPS antenna wire. If icon is still red, replace the GPS antenna. Service and Repair

NO - Check that nothing is blocking the GPS antenna located under the package shelf, and recheck. Substitute a known-good GPS antenna, Service and Repair and recheck.

- If the symptom is gone, replace the GPS antenna.

- If the symptom is still present, substitute a known-good audio-navigation unit (including the HDD), Audio-Navigation Unit Removal/Installation (With Navigation) and recheck. If the symptom is gone, replace the original audio-navigation unit.