Windshield - Stress Crack/Distortion Survey
Group: 64Number: 00-02
Date: Mar. 27, 2000
Subject:
Windshield, Stress Crack/Distortion Survey
Model(s):
All 2000, 2001
Service
The attached page contains a new vehicle glass, stress crack/distortion survey which must be completely filled out and Faxed to the number listed on the survey any time a windshield is replaced on a vehicle within the applicable new vehicle warranty.
Prior to replacing a windshield for stress cracks or distortion:
- Verify stress crack conditions using a magnifying glass and carefully inspect windshield along the crack to ensure the cause is not from outside influence such as stone chip or road hazard.
Note:
Windshields with damage from outside influence are not a warrantable item.
- Make copies of the attached survey form, fill it out completely and Fax it to the number listed, any time a windshield is replaced within the applicable new vehicle warranty.
Warranty
^ OTS approval is required before replacing a windshield.
^ A copy of the completed survey must be attached to the Repair Order.
^ Parts requested must include a copy of the completed windshield survey.
Windshield Stress Crack/Distortion Survey