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Memory Systems - Door Mirror Moves After Locking Or Unlocking

SI B51 36 08
Body Equipment

November 2012
Technical Service

This Service Information bulletin supersedes B51 36 08 dated December 2010.

[NEW] designates changes to this revision

SUBJECT
Outside Door Mirror Moves when Locking or Unlocking the Vehicle

MODEL
[NEW] E70
[NEW] E71, E72
[NEW]82, E88
[NEW]E85, E86, E89
[NEW] E90, E91, E92, E93

SITUATION
The door mirror tilts immediately after unlocking or locking. The mirror position does not correspond to the memory position preset by the customer. Pressing the seat memory button typically will return the minor to the stored position.

CAUSE
Poor electrical contacts of the mirror drive in the mirror housing.

INFORMATION
The problem has been integrated into ISTA diagnostics. Follow the diagnosis test plan using the latest ISTA version. In Information Search, select the "Function Structure" tab. Select Body, Mirror, Door mirror, Drivers or passenger side, Exterior Mirror Malfunction, and then press "Start Search". Select test plan"AM5102_00010".

CORRECTION
Refer to ISTA diagnosis for the required repair procedure.

[NEW] WARRANTY INFORMATION
If performing the ISTA diagnostics and the related test plans outlined in the Information section results with eligible and covered work, claim this work with the applicable defect code(s) and labor operations listed in KSD2.