Owner Letter

Dear Buick Customer:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

SAFETY RECALL FOR

General Motors has decided that a defect which relates to motor vehicle safety exists in certain 1996 Buick Regal model vehicles. The left front brake line on some of these vehicles may be contacting the transaxle mounting bracket or attachment bolt. This condition can cause the brake line to wear through resulting in loss of brake fluid and eventual loss of one half of the vehicle braking system. If this condition were to occur in a situation where stopping distances were minimal, a vehicle crash could occur without prior warning.

ACTION:

To prevent the possibility of this condition occurring, your dealers will inspect for proper brakeline clearance and reposition those brakelines found to have less than minimal clearance. Additionally, those brake lines found to have an indentation caused by the contact will be replaced and properly routed. This service will be performed for you at no charge.

HOW LONG WILL REPAIR TAKE?

The labor time necessary to perform this service correction is approximately 20 to 40 minuets. Additionally, one or two hours may be required to schedule and process your vehicle. Please ask your dealer if you wish to know how much additional time will be needed.

CONTACTING YOUR BUICK DEALER:

Please contact your dealer as soon as possible to arrange a service date and courtesy transportation, if required. Instructions for making this correction have been sent to your dealer and parts are available.

Your Buick dealer is best equipped to provide service to ensure that your vehicle is corrected as promptly as possible. If, however, you take your vehicle to your dealer on the agreed service date, and they do not remedy this condition on that date or within five (5) days, we recommend you contact the Buick Customer Relations Center by calling 1-800-521-7300.

After contacting your dealer and the Customer Relations Center, if you are still not satisfied that we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S.W., Washington, D.C. 20590 or call 1-800-424-9393 (Washington D.C. residents use 202-366-0123).

CUSTOMER REPLY CARD:

The enclosed customer reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid reply card and returning it to us.

We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our products.