Digital Radio Poor or No Reception

Digital Radio Poor or No Reception

Diagnostic Instructions

* Perform the Diagnostic System Check - Vehicle (Initial Inspection and Diagnostic Overview) prior to using this diagnostic procedure.
* Review Strategy Based Diagnosis (Initial Inspection and Diagnostic Overview) for an overview of the diagnostic approach.
* Diagnostic Procedure Instructions (Initial Inspection and Diagnostic Overview)provides an overview of each diagnostic category.



Circuit/System Description

The XM(TM) radio for this vehicle is integrated into the same enclosure with the AM/FM radio.The antenna signal circuit is a coaxial cable that carries the radio signal information received by the antenna. The antenna cable also provides a path for D.C. current for powering the antenna.


Reference Information
Schematic Reference

Radio/Navigation System Schematics (Radio/Navigation System Schematics)
Connector End View Reference

Component Connector End Views (Connector Views)
Description and Operation

Radio/Audio System Description and Operation (Radio/Audio System Description and Operation)
Electrical Information Reference

* Circuit Testing (Component Tests and General Diagnostics)
* Connector Repairs (Component Tests and General Diagnostics)
* Testing for Intermittent Conditions and Poor Connections (Component Tests and General Diagnostics)
* Wiring Repairs (Component Tests and General Diagnostics)



Circuit/System Verification

Make sure the vehicle is outside in an area with an unobstructed view of the southern sky. Turn on XM(TM) radio. Tune the radio to satellite channel 1. If the reception is not clear, Contact XM(TM) at 1-800-852-9696 to verify customer account status or possible network problems.


Circuit/System Testing

1. Ignition OFF, disconnect the XM(TM) radio antenna coax from the radio receiver. Connect the test antenna.
2. Turn the ignition ON, radio ON tuned to XM. Is the reception improved?

• If the reception is not improved, replace the radio.

3. Ignition Off. Disconnect the DRR antenna from the coaxial cable. Test the resistance of the antenna coaxial cable center conductor from end to end. Verify the resistance is less than 5 ohms.

• If the resistance is greater than 5 ohms, replace the antenna coaxial cable.

4. Test the resistance of the antenna coaxial cable outer shield from end to end. Verify the resistance is less than 5 ohms.

• If the resistance is greater than 5 ohms, replace the antenna coaxial cable.

5. Test the resistance of the antenna coaxial cable between the center conductor and the outer conductor. Verify there is infinite resistance between both conductors.

• If there is less than infinite resistance between the inner conductor and the outer conductor of the coaxial cable, replace the antenna coaxial cable. If the coaxial cable tests normal, replace the digital radio antenna.




Repair Instructions

Perform the Diagnostic Repair Verification (Verification Tests) after completing the diagnostic procedure.

* Mobile Telephone Digital Antenna Replacement (Mobile Telephone Digital Antenna Replacement)
* Control Module References (Programming and Relearning)for radio replacement, setup and programming