Campaign Label, Claim, Owner Letter and Branch Offices Information
CAMPAIGN IDENTIFICATION LABEL
Each vehicle corrected in accordance with the instructions outlined in this Product Campaign Bulletin will require a "Campaign Identification Label." Each label provides a space to include the five digit dealer code of the dealer performing the campaign service. This information may be inserted with a typewriter or ballpoint pen.
Each "Campaign Identification Label" is to be located on the radiator core support in an area which will be visible when the vehicle is brought in for periodic servicing by the owner.
Apply "Campaign Identification Label" only on a clean dry surface.
CLAIM INFORMATION
Submit a Product Campaign Claim with the information indicated below:
*
FAILED PARTS LABOR LAB OTH
REPAIR PERFORMED PC PART NO. ALLOW FC OP HRS HRS
Inspect Igniter Assy. - 00 V4200 0.3 0.1
No Further Action Required
Inspect And Replace 1 94840126 ** 00 V4201 0.6 0.1
Igniter Assembly
* Campaign Administrative Allowance
** The "Parts Allowance" should be the sum total of the current GMSPO Dealer Net price plus 30% of all parts required for the repair.
Dealers will automatically receive the correct labor and material allowance based on the labor operation performed.
Refer to the Chevrolet Claims Processing Manual for details on Product Campaign Claim submission.
Dear Chevrolet Owner:
This notice is being sent to you to inform you that Chevrolet Motor Division is initiating a voluntary Emission Recall Campaign that includes your vehicle.
REASON FOR RECALL
General Motors has determined that some 1985 Chevrolet Nova model vehicles may experience deterioration of the ignition control (module) which provides the on/off switching of electrical energy to the spark plugs. This condition could cause the engine to fail to start on some vehicles or it may cause the engine to stop running.
WHAT WE WILL DO
To prevent the possibility of this condition occurring, the ignition Igniter assembly will be replaced on all involved vehicles. This service will be performed for you at no charge.
WHAT YOU SHOULD DO
Please contact your Chevrolet dealer as soon as possible to arrange a service date. Instructions for making this correction have been sent to your dealer. The labor time necessary to perform this service is approximately thirty (30) minutes, but some additional time will be necessary to process your vehicle.
The enclosed Owner Identification Reply Card identifies your vehicle. Presentation of this card to your dealer will assist in making the correction to your vehicle in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid Owner Identification Reply Card and returning it to us. Should your dealer not schedule a service date within a reasonable time, you should contact your nearest Chevrolet Branch office either in person or by telephone. For your convenience, locations and telephone numbers of the branch office have been attached to this letter.
If you have previously had the igniter assembly replaced on your vehicle, and paid for all or part of the replacement, contact your Chevrolet dealer to request reimbursement. When requesting reimbursement, you should present the dealer with your original paid receipt verifying expenses incurred for such replacement.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our products.
CHEVROLET BRANCH OFFICES
WHEN CALLING FOR ASSISTANCE, PLEASE ASK FOR THE CONSUMER RELATIONS REPRESENTATIVE.
ATLANTA Chevrolet Customer Assistance 30007 Van Dyke Warren, MI 48090 1-800-222-1020 BOSTON Chevrolet Customer Assistance 30007 Van Dyke Warren, MI 48090 1-800-222-1020 CHARLOTTE Chevrolet Customer Assistance 30007 Van Dyke Warren, MI 48090 1-800-222-1020 CHICAGO 475 Alexis R. Shuman Blvd. Naperville, IL 60566 (312) 961-6380 CINCINNATI Chevrolet Customer Assistance 30007 Van Dyke Warren, MI 48090 1-800-222-1020 CLEVELAND 25000 Great Northern Corporate Center Suite 444 North Almsted, OH 44070 (216) 265-5600 DALLAS 130 E. Carpenter Freeway Irving, TX 75062 (214) 659-5441 DENVER 5460 S. Quebec St. Suite 330 Englewood, CO 80111 (303) 930-5720 DETROIT Chevrolet Customer Assistance 30007 Van Dyke Warren, MI 48090 1-800-222-1020
HOUSTON 13101 N.W. Freeway Suite 101 Houston, TX 77040 (713) 460-7301 KANSAS CITY 10800 Farley Suite 100 Overland Park, KS 66210 (913) 451-4380 LOS ANGELES 515 Marin Street Suite 101 Thousand Oaks, CA 91360 (805) 373-9379 MEMPHIS 866 Ridgeway Loop Ave. Memphis, TN 38117 (901) 756-3360 MINNEAPOLIS 7600 Metro Blvd. Edina, MN 55435 (612) 830-4044 NORTH JERSEY 9 Sylvan Way Parsippany, NJ 07054 (201) 993-4155 OAKLAND* 39465 Paseo Padre Parkway Fremont, CA 94538 (415) 498-5080 OKLAHOMA CITY 6307 Waterford Blvd. Suite 200 Oklahoma City, OK 73118 (405) 841-5000 PHILADELPHIA 851 Duportail Rd. Wayne, PA 19087 (215) 296-6600
PITTSBURGH 2 Penn Center W. Suite 200 Pittsburgh, PA 15276 (412) 928-5125 PORTLAND* 10300 S.W. Greenburg Road, Suite 500 Portland, OR 97223 (503) 293-5000 ST. LOUIS 83 Progress Parkway Maryland Heights, MO 63043 (314) 895-8608/8609 SYRACUSE Chevrolet Customer Assistance 30007 Van Dyke Warren, MI 48090 1-800-222-1020 TAMPA 3030 N. Rocky Point Dr. Suite 800 West Tampa, FL 33607 (813) 885-5000 TARRYTOWN 2500 Westchester Ave. Purchase, NY 10577 (914) 251-5121 WASHINGTON 1395 Piccard Drive Rockville, MD 20850 (301) 258-1444 CENTRAL OFFICES UNITED STATES Chevrolet Motor Division Consumer Relations Dept. Chevrolet Central Office Warren, Michigan 48090 (313) 492-5500 CANADA Customer Services Department General Motors of Canada Limited Oshawa, Ontario L1J 5Z6 (416) 644-6624