Claim Information
Submit a Product Campaign Claim with the information indicated below:
** *
FAILED PARTS LABOR LABOR OTHER
REPAIR PERFORMED PC PART NO. ALLOW FC OP HRS HRS
^ INSPECT, IF DATE CODE IS NOT
5L27
NO FURTHER ACTION REQUIRED 00 V3490 .2 .1
^ INSPECT, IF DATE CODE IS
5L27, CHECK FOR DELCO MODULE
NO FURTHER ACTION REQUIRED 00 V3491 .4 .1
^ INSPECT, IF DATE CODE IS
5L27, CHECK FOR DELCO MODULE
(VEHICLES EQUIPPED WITH A/C
ONLY)
NO FURTHER ACTION REQUIRED 00 V3492 .8 .1
^ INSPECT, IF DATE CODE IS
5L27, CHECK FOR DELCO MODULE
(VEHICLES EQUIPPED WITH P/S
ONLY)
NO FURTHER ACTION REQUIRED 00 V3497 .7 .1
^ INSPECT, IF DATE CODE IS
5L27, CHECK FOR DELCO MODULE
(VEHICLES EQUIPPED WITH A/C
& P/S)
NO FURTHER ACTION REQUIRED 00 V3493 1.1 .1
^ INSPECT DATE CODE AND MODULE,
IF FAIRCHILD REPLACE AND
RESET TIMING, IF REQUIRED 1 1875990 ** 00 V3494 1.1 .1
^ INSPECT DATE CODE AND MODULE,
IF FAIRCHILD REPLACE AND
RESET TIMING, IF REQUIRED
(VEHICLES EQUIPPED WITH A/C
ONLY) 1 1875990 ** 00 V3495 1.5 .1
^ INSPECT DATE CODE AND MODULE,
IF FAIRCHILD REPLACE AND
RESET TIMING, IF REQUIRED
(VEHICLES EQUIPPED WITH P/S
ONLY) 1 1875990 ** 00 V3498 1.4 .1
^ INSPECT DATE CODE AND MODULE,
IF FAIRCHILD REPLACE AND
RESET TIMING, IF REQUIRED
(VEHICLES EQUIPPED WITH A/C
& P/S) 1 1875990 ** 00 V3496 1.8 .1
*Campaign Administrative Allowance.
**The Parts Allowance should be the sum total of the current GMWDD Dealer Net plus 30% of all parts required for the repair.
Dealers will automatically receive the correct labor allowance based on the labor operation performed.
Refer to the Chevrolet Claims Processing Manual for details on Product Campaign Claim submission.
CAMPAIGN IDENTIFICATION LABEL:
CAMPAIGN IDENTIFICATION LABEL
Each vehicle modified in accordance with the instructions outlined in this Product Campaign Bulletin will require a "Campaign Identification Label." Each label provides a space to include the five digit dealer code of the dealer performing the campaign service. This information may be inserted with a typewriter or ballpoint pen.
Each "Campaign Identification Label" is to be located on the radiator core support in an area which will be visible when the vehicle is brought in for periodic servicing by the owner.
Apply "Campaign Identification Label" only on a clean dry surface.
(Notification Used By Chevrolet Motor Division)
Dear Chevrolet Owner:
General Motors has determined some 1986 Chevrolet Chevette models equipped with 1.6L L4 Engine may have been built with an incorrect distributor module. This could result in a difficult or no-start condition and improperly set engine timing. If not corrected, this condition can also affect proper operation of the emission control system.
To determine if your vehicle has the correct module and is within applicable emission requirements, please contact your Chevrolet dealer. A service date can then be arranged between you and your dealer to inspect the distributor module. If it is not the correct module, it will be replaced and the engine timing checked and, if required, reset. This service will be performed at no charge to you.
Instructions for making this correction have been sent to your Chevrolet dealer. The labor time to inspect your vehicle is approximately 20 minutes. If replacement of the distributor module is required, an additional 1 hour and 20 minutes will be needed. Please ask your dealer if you wish to know how much additional time will be needed to process your vehicle.
The enclosed owner reply card identifies your vehicle. Presentation of this card to your dealer will assist him in making the inspection to your vehicle in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid Owner Identification Reply Card and returning it to us. Should your dealer not schedule a service date within a reasonable time, you should contact your nearest Chevrolet Zone Office either in person or by telephone for assistance. The locations and telephone numbers of the Zone Offices have been attached for your convenience.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your continued satisfaction with our product.
CHEVROLET ZONE OFFICES
WHEN CALLING FOR ASSISTANCE, PLEASE ASK FOR THE CONSUMER RELATIONS REPRESENTATIVE.
ATLANTA Chevrolet Customer Assistance 30007 Van Dyke Warren, MI 48090 1-800-222-1020 BIRMINGHAM 3490 Independence Hwy. Homewood AL 35259 (205) 287-5306 BOSTON Chevrolet Customer Assistance 30007 Van Dyke Warren, MI 48090 1-800-222-1020 BUFFALO 2615 Walden Avenue Cheektowaga, NY 14225 (716) 891-7182 CHARLESTON Chevrolet Customer Assistance 30007 Van Dyke Warren, MI 48090 1-800-222-1020 CHARLOTTE Chevrolet Customer Assistance 30007 Van Dyke Warren, MI 48090 1-800-222-1020 CHICAGO 475 Alexis R. Shuman Blvd. Naperville, IL 60566 (312) 961-6380 CINCINNATI Chevrolet Customer Assistance 30007 Van Dyke Warren, MI 48090 1-800-222-1020 CLEVELAND 25000 Great Northern Corporate Center Suite 444 North Almsted, OH 44070 (216) 265-5600 DALLAS 130 E. Carpenter Freeway Irving, TX 75062 (214) 659-5441 DENVER 5460 S. Quebec St. Suite 330 Englewood, CO 80111 (303) 930-5720 DETROIT Chevrolet Customer Assistance 30007 Van Dyke Warren, MI 48090 1-800-222-1020
HOUSTON 13101 N.W. Freeway Suite 101 Houston, TX 77040 (713) 460-7301 INDIANAPOLIS 6910 N. Shadeland Ave. Indianapolis, IN 46220 (317) 269-5031 JACKSONVILLE 6622 Southpoint Dr. S. Suite 200 Jacksonville, FL 33216 (904) 739-7711 KANSAS CITY 10800 Farley Suite 100 Overland Park, KS 66210 (913) 451-4380 LOS ANGELES 515 Marin Street Suite 101 Thousand Oaks, CA 91360 (805) 373-9379 LOUISVILLE 9100 Shelbyville Rd. Paragon Place. Suite 200 Louisville, KY 40222 (502) 423-5858 MEMPHIS 866 Ridgeway Loop Ave. Memphis, TN 38117 (901) 756-3360 MINNEAPOLIS 7600 Metro Blvd. Edina, MN 55435 (612) 830-4044 NEW ORLEANS 35451-10 Service Road Metairie, LA 70002 (504) 888-9013 NORTH JERSEY 9 Sylvan Way Parsippany, NJ 07054 (201) 993-4155 OAKLAND 39465 Paseo Padre Parkway Fremont, CA 94538 (415) 498-5080 OKLAHOMA CITY 6307 Waterford Blvd. Suite 200 Oklahoma City, OK 73118 (405) 841-5000
PHILADELPHIA 851 Duportail Rd. Wayne, PA 19087 (215) 296-6600 PHOENIX 1625 W. Fountainhead Pky. Tempe, AZ 85282 (602) 829-6201 PITTSBURGH 2 Penn Center W. Suite 200 Pittsburgh, PA 15276 (412) 928-5125 PORTLAND 10300 S.W. Greenburg Road, Suite 500 Portland, OR 97223 (503) 293-5000 ST. LOUIS 83 Progress Parkway Maryland Heights, MO 63043 (314) 895-8608/8609 SYRACUSE Chevrolet Customer Assistance 30007 Van Dyke Warren, MI 48090 1-800-222-1020 TARRYTOWN 2500 Westchester Ave. Purchase, NY 10577 (914) 251-5121 WASHINGTON 1395 Piccard Drive Rockville, MD 20850 (301) 258-1444 CENTRAL OFFICES UNITED STATES Chevrolet Motor Division Consumer Relations Dept. Chevrolet Central Office Warren, Michigan 48090 (313) 492-5500 CANADA Customer Services Department General Motors of Canada Limited Oshawa, Ontario L1J 5Z6 (416) 644-6624
*NOTE: The state of ALASKA is serviced by the Portland Zone
The state of HAWAII is serviced by the Oakland
Zone. In Hawaii, call 1-800-428-8244.