Vehicles Involved Dealer Responsibility Parts Information

VEHICLES INVOLVED

Involved are certain 1993 Chevrolet Caprice model vehicles equipped with 5.0L or 5.7L Engines (RPO's L03 or L05) and built at the Arlington assembly plant between the following VIN breakpoints:

PLANT
YEAR MODEL PLANT CODE FROM THROUGH

1993 B-Car Arlington "R" PR100001 PR100458

Involved vehicles have been identified by Vehicle Identification Number Computer Listings. Computer listings containing the complete Vehicle Identification Number, owner name and address data are furnished to involved dealers with the campaign bulletin. Owner name and address data furnished will enable dealers to follow-up with owners involved in this campaign. Please follow-up with owners only AFTER January 25, 1993 to allow owners an opportunity to receive their dipsticks and install them or contact their dealer for an appointment.

These listings may contain owner names and addresses obtained from State Motor Vehicle Registration Records. The use of such motor vehicle registration data for any other purpose is a violation of law in several states. Accordingly, you are urged to limit the use of this listing to the follow-up necessary to complete this campaign. Any dealer not receiving a computer listing with the campaign bulletin has no involved vehicles currently assigned.

OWNER NOTIFICATION

Owners will be notified of this campaign on their vehicles by Chevrolet Motor Division (see copy of owner letter included with this bulletin). Owners are being instructed to call their Chevrolet dealer if they encounter problems in receiving their dipstick. Refer to the PARTS INFORMATION section of this bulletin if an owner calls regarding dipstick problems.

DEALER CAMPAIGN RESPONSIBILITY

Since a new dipstick can be easily installed, and for the owner's convenience, a new dipstick, along with installation instructions, will be sent directly to all owners of record. Owners may install the dipstick or they may ask the dealer to do the service. Owners of vehicles who want to have the engine oil level inspected will be instructed to make an appointment with the dealer to have this service completed.

If an owner calls regarding problems in receiving the dipstick, refer to the PARTS INFORMATION section of this bulletin.

NOTICE:
Due to the mailing schedule of dipsticks to owners, please follow-up with owners only AFTER January 25, 1993 to allow owners an opportunity to receive their dipsticks and install them or contact their dealer for an appointment.

All unsold new vehicles in dealers' possession and subject to this campaign must be held and inspected/repaired per the service procedure of this campaign bulletin before owners take possession of these vehicles.

Dealers are to service all vehicles subject to this campaign at no charge to owners, regardless of mileage, age of vehicle, or ownership, from this time forward.

Owners of vehicles recently sold from your new vehicle inventory are to be contacted by the dealer, and arrangements made to make the required correction according to instructions contained in this bulletin.

In summary, whenever a vehicle subject to this campaign enters your vehicle inventory, or is in your dealership for service in the future, please take the steps necessary to be sure the campaign correction has been made before selling or releasing the vehicle.

PARTS INFORMATION

Engine oil dipsticks required for vehicles in your inventory (stock units), should be obtained from General Motors service Parts Operations (GMSPO). To ensure these parts will be obtained as soon as possible, they should be ordered from GMSPO on a "C.I.O." order with no special instruction code, but on an advise code (2).

Quantity/
Part Number Description Vehicle

10232187 Engine Oil Indicator Assembly 1

12345610 5W-30 Engine Oil 1 quart

A new engine oil dipstick, installation instructions and instructions for checking the engine oil level are being mailed to owners of record by Chevrolet Motor Division on a no charge basis.

If an owner calls stating that he/she received a letter and no dipstick, please schedule an appointment at the dealership to have the campaign performed.