Operation CHARM: Car repair manuals for everyone.

Vehicles Involved Dealer Responsibility & Part Information

General Motors has determined that certain 1993 Chevrolet Caprice Police Car (SEO 9C1), Taxi (SEO 9C6) and Utility Station Wagon (SEO 1A2) model vehicles were assembled with batteries which do not meet the specifications advertised in vehicle literature and bid package information. Vehicle literature and bid package information identified a 730 CCA (Cold Cranking Amp) battery, however the involved vehicles were assembled with 690 CCA batteries.

To correct this condition, dealers are to install a new AC Delco battery with 770 CCA (730 CCA batteries are no longer available), or provide a refund of $25 in place of receiving the 770 CCA battery (vehicle owner's option).

VEHICLES INVOLVED





Involved are certain 1993 Chevrolet Caprice Police Car, Taxi and Utility Station Wagon model vehicles within the following VIN breakpoints:

Involved vehicles have been identified by Vehicle Identification Number Computer Listings. Computer listings contain the complete Vehicle Identification Number, owner name and address data, and are furnished to involved dealers with the campaign bulletin. Owner name and address data furnished will enable dealers to follow-up with owners involved in this campaign.

These listings may contain owner names and addresses obtained from State Motor Vehicle Registration Records. The use of such motor vehicle registration data for any other purpose is a violation of law in several states. Accordingly, you are urged to limit the use of this listing to the follow-up necessary to complete this campaign. Any dealer not receiving a computer listing with the campaign bulletin has no involved vehicles currently assigned.

OWNER NOTIFICATION

Owners will be notified of this campaign on their vehicles by Chevrolet Motor Division (see copy of owner letter included with this bulletin).

DEALER CAMPAIGN RESPONSIBILITY

All unsold new vehicles in dealers' possession and subject to this campaign must be held and inspected/repaired per the service procedure of this campaign bulletin before owners take possession of these vehicles.

Dealers are to service all vehicles subject to this campaign at no charge to owners, regardless of mileage, age of vehicle, or ownership, from this time forward.

Owners of vehicles recently sold from your new vehicle inventory with no owner information indicated on the dealer listing, are to be contacted by the dealer, and arrangements made to make the required correction according to the instructions contained in this bulletin. This could be done by mailing to such owners a copy of the owners letter accompanying this bulletin. Campaign follow-up cards should not be used for this purpose, since the owner may not as yet have received the notification letter.

In summary, whenever a vehicle subject to this campaign enters your vehicle inventory, or is in your dealership for service in the future, please take the steps necessary to be sure the campaign correction has been made before selling or releasing the vehicle.

PARTS INFORMATION

Batteries required to complete this campaign are to be obtained from your local AC Delco battery supplier.

Quantity/
Part Number Description Vehicle

78A72 (AC Delco P/N) 770 CCA Battery 1

NOTICE

Batteries Removed From Involved Vehicles Cannot Be Returned To AC Delco Or GMSPO For Warranty Or Parts Credit. However, Destroyed Batteries Can Be Returned To Your Local AC Delco Battery Supplier For Core Credit. See Service Procedure Section Of Bulletin For Proper Disposal Of Removed Batteries.