ABS System - Parts Return Program
Number: 93-63-5Section: 5
Date: DEC. 1992
Corporate Bulletin No.: 215008
ASE No.: A5
Subject:
PARTS RETURN PROGRAM DELCO CHASSIS ANTI-LOCK BRAKES SYSTEM (ABS) VI
Model and Year:
1992-93 CAVALIER, CORSICA, BERETTA, AND LUMINA, LUMINA APV
1993 CAMARO AND PRIZM
THIS BULLETIN CANCELS AND SUPERSEDES DEALER SERVICE BULLETIN NO. 92-32A-5, DATED DEC. 1991. THE 1993 MODEL YEAR HAS BEEN ADDED AS WELL AS PROCEDURAL CHANGES MADE. ALL COPIES OF 92-32A-5 SHOULD BE DISCARDED.
The 1991, 1992 and 1993 Delco Chassis ABS VI Antilock Brake System service parts and kits will be available through a special return program. This program will expedite early customer/dealership feedback and minimize the service and diagnostic concerns associated with the introduction of new product technologies. This program has been in effect since 1991 and will continue until further notice. Please advise all appropriate dealer personnel of this exchange procedure and file It In the Special Exchange Policy Procedure binder.
THE PART REPLACEMENT/RETURN PROCEDURE:
THE DEALERSHIP TECHNICIAN
A. The dealership technician is required to diagnose the ABS VI System using Section 5E1 of the Service Manual, and TECH 1 or T100 (CAMS) tools.
B. The technician must then contact the Chevrolet Technical Assistance (TAN) Miscellaneous Group at 1-800-227-3175 to verify the diagnosis and establish a TAN case.
REPLACEMENT PART(S) ORDERS
A. Upon verification of proper diagnosis, the TAN Consultant will place the necessary part(s) orders directly to GMSPO or an A.C. DELCO Service Center.
B. The ordered parts will be shipped to the dealer within 24 hours via GMSPO VIP OVERNIGHT status. The part will be billed, with the VIP surcharge and overnight shipping premiums waived.
NOTE:
Dealers cannot order ABS VI parts directly from GMSPO. If a dealer attempts to order any of the affected parts before contacting Chevrolet Technical Assistance, the order will be rejected.
PARTS RETURNS
A. SYSTEM COMPONENTS EXCLUDING ELECTRONIC BRAKE CONTROL MODULE (EBCM)
Replacement parts will be packaged in heavy gauge returnable boxes. The box will include a self-adhering return label and a short instruction sheet.
1. To ensure proper and timely core charge crediting, complete the lower half of the instruction sheet provided and include it with the failed part. The following documentation must be included with all returned parts:
TAN Case Number (assigned by Chevrolet Motor Division)
VIN Vehicle Mileage
Dealer Code
Diagnostic Codes
Copy of Repair Order
Technician's Name and Phone Number
2. Return the replaced part(s) within three days via Airborne Express, using 3rd party billing to Account # 046650768. Ship to:
Delco Chassis Division
c/o Harco Industries
905 South Main Street
Englewood, OH 45322
Attn: ABS Return Program
3. When Delco Chassis receives the replaced part with the proper documentation, they will notify GMSPO to issue the appropriate core credit.
B. ELECTRONIC BRAKE CONTROL MODULE (EBCM)
1. Upon receipt and installation of the EBCM, promptly return the replaced part to the same A.C. Delco Service Center that shipped the replacement EBCM.
2. If the removed EBCM core is not returned in a timely manner along with a completed GSD-774 (Delco Form ACD-1078) claim form to the A.C. Delco Service Center, the dealer will be charged dealer net or greater for the pre-exchanged unit. Additional GSD-774 (Delco From ACD-1078) claim forms may be obtained from the Chevrolet Dealer Assistance Center at 1-800-CHEV-454.