Claim Information
Submit a Product Claim with the information indicated below:Parts Failed **Parts Failure Labor Labor *Other
Count Part No. Allowance Code Operation Hours Hours
00 V1401 .2 .1
Description: Inspect rear axle assembly for source code. Code not requiring pinion shaft lock screw replacement as identified in this bulletin, indicate no further action required.
CLAIM INFORMATION
Parts Failed **Parts Failure Labor Labor *Other
Count Part No. Allowance Code Operation Hours Hours
2 14056196 00 V1400 .5 .1
Description: Replace pinion shaft lock screw according to the instructions contained in this bulletin. Dealer will automatically receive $5.31 for rear axle lubricant which includes the 30%.
*Campaign Administrative Allowance.
**The Parts Allowance should be the sum total of the current WDDGM Net plus 30% of all parts required for the repair.
Dealers will automatically receive the correct parts and labor allowance based on the Labor Operation performed.
Refer to the Chevrolet Claims Processing Manual for details on Product Campaign claim submission.
CLAIM IDENTIFICATION LABEL:
CLAIM IDENTIFICATION LABEL
Each vehicle modified in accordance with the instructions outlined in this Product Campaign Bulletin will require a "Campaign Identification Label". Each label provides a space to include the five digit dealer code of the dealer performing the campaign service. This information may be inserted with a typewriter or ballpoint pen.
Each "Campaign identification Label" is to be located on the radiator core support in an area which will be visible when the vehicle is brought in for periodic servicing by the owner.
Apply "Campaign Identification Label" only on a clean dry surface.
ADMINISTRATIVE PROCEDURE
REFER TO THE CURRENT CHEVROLET SERVICE POLICIES AND PROCEDURES MANUAL AND CLAIMS PROCESSING MANUAL FOR CAMPAIGN HANDLING AND ADMINISTRATIVE PROCEDURE.
(Notification Used By Chevrolet motor Division)
Dear Chevrolet Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. In October, 1982, General Motors notified owners that a defect existed on some 1982 C,K10 and G10-20 Series Light Duty Trucks equipped with 8.5" Eaton locking differentials (RPO G80). In that notification, owners were advised that on these trucks, the differential lock screw or differential pinion shaft could come loose and damage the rotating parts of the rear axle. The National Highway Traffic Safety Administration (NHTSA) has advised General Motors that this "could result in a loss of vehicle control and an accident". Accordingly, the NHTSA has requested General Motors to initiate a safety recall to notify the owners whose vehicles have not yet been corrected" of the problem and its consequences". Based on this request, General Motors has reconsidered this matter and has determined that a defect which relates to motor vehicle safety exists on some 1982 C,KIO and G10-20 Series Light Duty Trucks equipped with 8.5" Eaton locking differentials (RPO G80) . On these trucks, the differential lock screw or differential pinion shaft could come loose. If this were to occur while the vehicle is in motion, it could result in "a loss of vehicle control and an accident". To prevent the possibility of this condition occurring on your vehicle, please contact your Chevrolet Dealer to arrange a service date to have the differential lock screw on your vehicle replaced. Instructions for making this correction have been sent to your Chevrolet Dealer and the parts have been available since October 20, 1982. This service will be performed at no charge to you. The labor time necessary to perform this correction is approximately one half hour. Please allow additional time for the dealer to process your vehicle. Your Chevrolet Dealer is best equipped to obtain parts and provide service to ensure your vehicle is corrected as promptly as possible. However, if you take your vehicle to your dealer on the agreed service date and they do not remedy this condition on that date or within five days, we recommend you contact your nearest Chevrolet Zone Office, either in person or by telephone. The zone office will assist you and the dealer in getting your vehicle corrected. The locations and telephone numbers of the zone offices are listed in your Owner's Manual. After contacting your dealer and the zone offices, if you are still not satisfied that we have done our best to remedy this condition without charge within a reasonable time, you may wish to write the Administrator, National Highway Traffic safety Administration, 400 Seventh Street, S.W., Washington, D.C. 20590, or call 800-424-9393 (Washington, D.C. residents use 426-0123).
The enclosed owner reply card identifies your vehicle. Presentation of this card to your dealer will assist them in making the necessary correction to your vehicle in the shortest possible time. If you received a previous notification of this condition and have had your vehicle corrected by your dealer or if you have sold or traded your vehicle, please let us know by completing the postage paid owner reply card and returning it to us. We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our products.
Chevrolet Motor Division General Motors Corporation