Recall - Fuel Filler Neck/Hose Replacement
Number: 82C32Section: VIII
Date: September, 1983
Subject: PRODUCT SAFETY CAMPAIGN 82C32 COMMERCIAL CHASSIS FUEL FILLER NECK - 1982 P20-30 SERIES CHEVROLET TRUCKS
TO: ALL INVOLVED CHEVROLET DEALERS
The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle which is subject to a recall campaign of this type must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to adequately repair within 60 days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within a reasonable time, the owner may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowancefor depreciation.
To avoid having to provide these burdensome solutions, every effort must be made to promptly schedule an appointment with each owner and to repair their vehicle as soon as possible. As you will see in reading the attached copy of the letter which is being sent to owners, the owners are being instructed to contact the nearest Chevrolet Zone Office if their dealer does not remedy the condition within five days of the mutually agreed upon service date. If the condition is not remedied within a reasonable time, they are instructed on how to contact the National Highway Traffic Safety Administration.
CONDITION INVOLVED
General Motors has determined that certain 1982 P20-30 Series Chevrolet Trucks fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 301-75 "Fuel System Integrity". During a rear collision impact, the three piece fuel filler hoses may separate and allow fuel leakage in excess of the amount prescribed by FMVSS 301-75. Fuel spillage during and after a vehicle crash could result in a fire which could cause burn injuries to occupants.
Correction of this condition will consist of installing a onepiece fuel filler neck hose.
VEHICLES INVOLVED
Involved are 175 1982 P20-30 Series Chevrolet Trucks 125" wheelbase within the following vehicle breakpoints:
VEHICLES INVOLVED (CONT'D)
Plant From Through
Detroit C3304615 C3308966
Involved vehicles have been identified by Vehicle Identification Number Computer Listings. Computer listings contain the complete Vehicle Identification Number, owner name and address data, and are furnished to the involved dealers with the campaign bulletin. Owner name and address data furnished will enable dealers to follow-up with owners involved in this campaign.
These listings may contain owner names and addresses obtained from State Motor Vehicle Registration Records. The use of such motor vehicle registration data for any other purpose is a violation of law in several states. Accordingly, you are urged to limit the use of this listing to the follow-up necessary to complete this campaign. Any dealer not receiving a computer listing with the campaign bulletin was not shipped any involved vehicles.
OWNER NOTIFICATION
Owners will be notified of this campaign on their vehicles by Chevrolet Motor Division (see copy of Owner Letter included with this bulletin).
DEALER CAMPAIGN RESPONSIBILITY
Dealers are to service all vehicles subject to this campaign at no charge to owners, regardless of mileage, age of vehicle, or ownership, from this time forward.
Whenever a vehicle subject to this campaign is taken into your new or used vehicle inventory, or it is in your dealership for service in the future, you should take the steps necessary to be sure the campaign correction has been made before reselling or releasing the vehicle.
Owners of vehicles recently sold from your new vehicle inventory are to be contacted by the dealer, and arrangements made to make the required modification according to instructions contained in this bulletin.
This bulletin is notice to you that the new motor vehicles included in this campaign may not comply with the standard identified above. Under Sections 108 and 114 of the National Traffic and Motor Vehicle Safety Act, it is illegal for a dealer to sell a new motor vehicle which the dealer knows does not comply with an applicable Federal Motor Vehicle Safety Standard. As a consequence, if you sell any of these motor vehicles without first performing the campaign correction, your dealership may be subject to a civil penalty up to $1,000 for each such sale.
SERVICE PROCEDURE
1. Raise vehicle.
2. Remove adjustable plastic retainer (chicken band).
3. Remove hose clamps.
4. Remove fuel tank filler neck hoses. Make sure the fuel in the fuel tank is below the filler neck opening before the hose is removed.
5. Install new fuel tank filler neck hose P/N 14049494 (1-3/4" diameter) or P/N 14049478 (1-3/8" diameter) depending on the size of hose removed from the vehicle.
6. Install (2) new hose clamps P/N 2260845 (1-3/4") or P/N 2488394 (1-3/8") depending on size of hose required (See Step 5).
7. Install (1) adjustable plastic retainer P/N 3816659.
8. Lower vehicle.
9. Install campaign completion label on radiator support.
PARTS INFORMATION
Parts required to complete this campaign are to be ordered from the Warehousing and Distribution Division of General Motors.
Quantity
Part Number Per Vehicle Description
14049494 1 Fuel Tank Filler Neck
Hose 1-3/4" Diameter
14049478 1 Fuel Tank Filler Neck
Hose 1-3/8" Diameter
Only (1) fuel tank filler hose required per vehicle, the part number required will depend on the diameter of hose on the vehicle.
2260845 2 1-3/4" Hose Clamp
2488394 2 1-3/8" Hose Clamp
3816659 1 Adjustable Plastic
Retainer (chicken band)
CLAIM INFORMATION
Submit a Product Claim with the information indicated below:
CLAIM INFORMATION (CONT'D)
Parts Failed **Parts Failure Labor Labor *Other
Count Part No. Allowance Code Operation Hours Hours
4 14049494 00 V1790 .3 .1
Description: Install the correct fuel tank filler neck hose, clamps and retainer according to the instructions contained in this bulletin.
*Campaign Administrative Allowance
**The Parts Allowance should be the sum total of the current WDDGM Dealer Net plus 30% of all parts required for the repair..
Dealers will automatically receive the correct parts and labor allowance based on the Labor Operation performed.
Refer to the Chevrolet Claims Processing Manual for details on Product Campaign claim submission.
Campaign Identification Label:
CAMPAIGN IDENTIFICATION LABEL
Each vehicle modified in accordance with the instructions outlined in this Product Campaign Bulletin will require a "Campaign Identification Label". Each label provides a space to include the five digit dealer code of the dealer performing the campaign service. This information may be inserted with a typewriter or ballpoint pen.
Each "Campaign Identification Label" is to be located on the radiator core support in an area which will be visible when the vehicle is brought in for periodic servicing by the owner.
Apply "Campaign Identification Label" only on a clean dry surface.
ADMINISTRATIVE PROCEDURE
REFER TO THE CURRENT CHEVROLET SERVICE POLICIES AND PROCEDURES MANUAL AND CLAIMS PROCESSING MANUAL FOR CAMPAIGN HANDLING AND ADMINISTRATIVE PROCEDURES.