Owner Letter
June 15, 1990Dear Chevrolet Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
REASON FOR THIS RECALL
General Motors has determined that certain 1991 Chevrolet S/T Trucks (Blazer / Pickup / Extended Cab Pickup) may fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 212 "Windshield Mounting". These vehicles may exhibit poor bond adhesion between the windshield glass and mounting, which could allow the windshield to separate from the vehicle during a collision. Should windshield separation occur during a collision, an unbelted occupant could be ejected from the vehicle and personal injury could occur. Additionally, although not a safety related problem, stationary side quarter windows may also experience this retention condition.
WHAT WE WILL DO
To correct this condition, it will be necessary to remove and reinstall the windshield and stationary side quarter windows on all involved vehicles.
This service will be performed for you at no charge.
WHAT YOU SHOULD DO
Please contact your Chevrolet dealer as soon as possible to arrange a service date (if your dealer has already contacted you and performed the required repair, please check the proper box on the owner reply card and disregard this notice). Instructions for making this correction have been sent to your dealer and parts are available. The labor time necessary to perform this service correction is approximately 1-1/2 to 3-1/4 hours depending on the vehicle type involved. Please ask your dealer if you wish to know how much additional time will be needed to schedule and process your vehicle.
Your Chevrolet dealer is best equipped to obtain parts and provide service to insure that your vehicle is corrected as promptly as possible. If, however, you take your vehicle to your dealer on the agreed service date, and they do not remedy this condition on that date or within five (5) days, we recommend you contact the Chevrolet Customer Assistance Center by calling 1-800-222-1020.
After contacting your dealer and the Customer Assistance Center, if you are still not satisfied that we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S.W., Washington, D.C. 20590 or call 1-800-424-9393 (Washington D.C. residents use 366-0123).
The enclosed owner reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid reply card and returning it to us.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our products.