Campaign - Torque Converter Replacement: Overview
90chevy26Number: 91CO2
Section: 7A
Date: Sept., 1990
Subject: PRODUCT CAMPAIGN 91C02 TORQUE CONVERTER DAMPER SPRING
Model and Year: 1991 R/V 2500 SUBURBANS AND R/V 3500 CREW CABS EQUIPPED WITH ELECTRONIC AUTOMATIC TRANSMISSIONS (FLINT ASSEMBLY PLANT ONLY)
TO: ALL CHEVROLET DEALERS
General Motors has determined that all 1991 R/V 2500 Suburbans and R/V 3500 Crew Cabs shipped prior to August 18, 1990 from the Flint Assembly Plant and equipped with electronic automatic transmissions have torque converters with suspect damper springs. These damper springs may fracture near the tip end resulting in noise and possible transmission failure.
To prevent these transmissions from failing, it will be necessary to install a new torque converter.
VEHICLES INVOLVED
Involved are all 1991 R/V 2500 Suburbans and R/V 3500 Crew Cabs shipped prior to August 18, 1990 from the Flint Assembly Plant and equipped with electronic automatic transmissions within the following VIN breakpoints:
Involved vehicles have been identified by Vehicle Identification Number Computer Listings. Computer listings contain the complete Vehicle Identification Number, owner name and address data, and are furnished to involved dealers with the campaign bulletin. Owner name and address data furnished will enable dealers to follow-up with owners involved in this campaign.
These listings may contain owner names and addresses obtained from
State Motor Vehicle Registration Records. The use of such motor vehicle registration data for any other purpose is a violation of law in several states. Accordingly, you are urged to limit the use of this listing to the follow-up necessary to complete this campaign. Any dealer not receiving a computer listing with the campaign bulletin has no involved vehicles currently assigned.
OWNER NOTIFICATION
Owners will be notified of this campaign on their vehicles by Chevrolet Motor Division (see copy of owner letter included with this bulletin).
DEALER CAMPAIGN RESPONSIBILITY
Dealers are to service all vehicles subject to this campaign at no charge to owners, regardless of mileage, age of vehicle, or ownership, from this time forward.
Whenever a vehicle subject to this campaign is taken into your new or used vehicle inventory, or it is in your dealership for service in the future, you should take the steps necessary to be sure the campaign correction has been made before reselling or releasing the vehicle.
Owners of vehicles recently sold from your new vehicle inventory are to be contacted by the dealer, and arrangements made to make the required correction according to instructions contained in this bulletin.