Steering Wheel Controls Inoperative

Steering Wheel Controls Inoperative

Diagnostic Fault Information

Important:
Always perform the Diagnostic System Check - Vehicle prior to using this diagnostic procedure. Initial Inspection and Diagnostic Overview

Circuit/System Description
The radio supplies 10 volts to the steering wheel control momentary contact switches, and monitors the return signal. Each switch is associated to a set resistance value, when pressed a specific voltage drop occurs through a series of resistors unique to that switch. The radio then identifies the switch selected to activate the feature, otherwise sends a serial data message received by the controlled component activating the feature.

Diagnostic Aids
- Before diagnosis of the steering wheel controls, ensure the primary controls of the associated component are functioning properly.
- Review schematic when testing switch resistance values.

Reference Information

Schematic Reference
Steering Wheel Schematics

Connector End View Reference
Entertainment Connector End Views

Electrical Information Reference
- Circuit Testing
- Connector Repairs
- Testing for Intermittent Conditions and Poor Connections
- Wiring Repairs

Circuit/System Testing

Note: It is Recommend that Component Testing be performed before Circuit Testing when diagnosing steering wheel controls.

Caution:
Refer to Restraint System Caution.

1. Ignition OFF, disconnect the harness connector at the steering wheel control switches.
2. Ignition ON, Radio ON, test for 9.5 - 10.4 volts between the voltage circuit and ground at the right switch harness connector.
- If less than 9.5 volts test the voltage circuit for short to ground or open/high resistance. If circuit test normal, replace the radio.
- If greater than 10.4 volts, test the supply voltage circuit for short to voltage. If circuit test normal, replace the radio.
3. Ignition OFF, Install a 3-amp fused jumper wire in the right switch harness connector, between the voltage circuit and the voltage supply circuit to the left switch harness connector.
4. Ignition ON, Radio ON, test for 9.5-10.4 volts between the voltage circuit and ground at the left switch harness connector.
- If less than 9.5 volts, repair the voltage supply circuit for short to ground or open/ high resistance between the left and right switch harness connectors.
5. Ignition ON, Radio ON, connect a test lamp between the signal circuits to the radio and ground at the left and right switch connectors. Verify lamp does not illuminate.
- If test lamp illuminates, test the signal circuits for short to voltage. If circuit test normal, replace the radio.
6. Ignition OFF, test for less than 1.0 ohm of resistance between the signal circuits to the radio and ground, at the left and right switch connectors.
- If greater than 1.0 ohm, test the signal circuits for open/high resistance. If circuit test normal, replace the radio.
7. Ignition OFF, disconnect the harness connector at the radio and switches, test for infinite resistance between the signal circuit and ground at the radio harness connector.
- If less than infinite resistance, test the signal circuit for short to ground.
8. If circuit test normal, test or replace switch.

Component Testing

Caution:
Refer to Restraint System Caution.

1. Ignition OFF, disconnect the harness connector at the steering wheel control switches.
2. Test for infinite resistance between the supply voltage terminal and the signal terminal with the switch in the open position.
- If less than infinite resistance, replace the switch.
3. Test resistance values between the supply voltage terminal and the signal terminal with the switch closed in each position and verify readings are approximate to what the schematic reads.
- If values do not, replace the switch.

Repair Instructions

Important:
Always perform the Diagnostic Repair Verification after completing the diagnostic procedure. Verification Tests
- Steering Wheel Control Switch Assembly Replacement
- Control Module References for radio replacement, setup, and programming