Operation CHARM: Car repair manuals for everyone.

Completion Reporting and Reimbursement


Claims for vehicles which have been serviced must be submitted on the DIAL System. Claims submitted will be used by Chrysler to record recall service completions and provide dealer payments.


Use the following labor operation number and time allowance:

Labor Operation Time
Number Allowance

11523182 0.6 Hour

Remove and replace front catalytic converter

Add the cost of the recall parts package plus applicable dealer allowance to your claim.