Owner Letter

CUSTOMER SATISFACTION NOTIFICATION -- ENGINE CONNECTING ROD BEARINGS


Dear Chrysler Conquest Owner:

The satisfaction of our customers is very important to Chrysler. Because of this, we are requesting owners of 1988 and certain 1989 model Conquest passenger cars to return them to their dealers for a special repair. This service and the required parts as described in this letter will be provided free of charge.

The service is needed to prevent possible seizure of the engine connecting rod bearings, which could cause severe engine damage. Your car, whose Vehicle Identification Number is shown on the enclosed form, is one of the affected vehicles. We ask that you arrange for this free service without delay.

To correct the condition, your dealer will replace the connecting rod bearings with new bearings having improved durability for your car's high output engine. The work will take about 2-1/2 hours to complete. However, additional time may be required depending on how service appointments are scheduled and processed. To arrange for these improvements:

^ Contact your dealer as soon as possible to schedule an appointment for the needed service. We ask that you contact the dealer who sold you the car. However, if necessary, the service can be performed by any Chrysler-Plymouth or Dodge dealer.

^ Take the enclosed Owner Recall Notification Form with you at the time of your appointment and give it to your dealer. The form identifies the vehicle and recall for which service is required.

If you have any problem obtaining the needed service, please contact the Chrysler Zone Service Office in your area. (It is listed under "Service Assistance" in your Operator's Manual.) A Zone representative will arrange for prompt servicing of your car.

We regret any inconvenience that this action may cause you. However, we believe that this special service will help to ensure your continuing satisfaction with your Conquest.

Thank you for your attention to this important matter.