Body/Frame - Vibration/Shake While Driving
NUMBER: 12-001-10GROUP: Frames & Bumpers
DATE: October 23, 2010
NOTE:
This only applies to vehicles in the Canadian Market and in salt belt states which include Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia and Wisconsin.
SUBJECT:
Vehicle Vibration and/or Shake
OVERVIEW:
This bulletin involves inspecting the engine cradle for perforation and if necessary replace.
MODELS:
2004-2005 CS Pacifica
SYMPTOM/CONDITION:
The customer may experience a vehicle vibration and/or shake.
DIAGNOSIS:
If the symptom condition is experienced proceed to the repair procedure.
PARTS REQUIRED:
REPAIR PROCEDURE:
1. Raise vehicle on hoist. Refer to the detailed procedures available in DealerCONNECT > TechCONNECT under: Service Info > Lubrication and Maintenance > Hoisting.
2. Inspect the engine cradle for perforation as shown in (Fig. 1). Was there any perforation found?
a. Yes >>> Proceed to Step # 3.
b. No >>> Continue further diagnosis this bulletin does not apply.
3. Remove and Replace Cradle, Front Suspension. Refer to the detailed removal/installation procedures available in DealerCONNECT > TechCONNECT under: Service Info > 13- Frames and Bumpers > Frame > Engine Cradle Crossmember > Removal/Installation > Front Crossmember.
4. Return the vehicle to the customer.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.