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Interior - Dip/Sag in Center of Instrument Panel

NUMBER: 23-014-05

GROUP: Body

DATE: March 9, 2005

SUBJECT:
Dip Or Sag In The Center Of The Instrument Panel (IP)

OVERVIEW:
This bulletin involves adding a clip and two pieces of foam under the center of the IP.

MODELS:

2004 - 2005 (CS) Pacifica

NOTE:
This bulletin applies to vehicles built on or before December 10, 2004 (MDH 1210XX).

SYMPTOM/CONDITION:

The vehicle operator may notice a dip or sag in the center of the IP, forward of the instrument panel speaker where the IP meets the instrument panel top cover.

DIAGNOSIS:

Eliminate the possibility that the instrument panel top cover might not be sitting fully in position. Try pushing down on the instrument panel top cover to verify that all the vertical attaching clips are seated properly. If the instrument panel top cover is seated properly, and the IP is still sagging in the center between the IP speaker and the instrument panel top cover, perform the Repair Procedure.





PARTS REQUIRED:





SPECIAL TOOLS/EQUIPMENT REQUIRED:

REPAIR PROCEDURE:

1. Disengage the hidden clips attaching the A-pillar trim panel to the A-pillar and remove the screw (Fig. 1).

2. Remove the A-pillar trim from both sides of the vehicle.

3. Using a trim stick, C-4755 or equivalent, disengage the locking tabs attaching the rear edge of the top cover to the instrument panel (Fig. 2).

NOTE:
The Instrument Panel Top Cover may be hard to unsnap from the instrument panel. Use care not to mar, scuff, or damage the instrument panel pad.

2. Remove the A-pillar trim from both sides of the vehicle.





3. Using a trim stick, C-4755 or equivalent, disengage the locking tabs attaching the rear edge of the top cover to the instrument panel (Fig. 2).

NOTE:
The Instrument Panel Top Cover may be hard to unsnap from the instrument panel. Use care not to mar, scuff, or damage the instrument panel pad.

4. Pull the top cover upward to disengage mounting clips attaching the front of the top cover.

5. Remove the top cover from the vehicle by pulling rearward to disengage the forward clips.





6. Cover the defroster duct opening to prevent objects from falling into the defroster duct (Fig. 3).

7. Remove the defroster duct fastener (Fig. 3).

8. On vehicles built on or before July 29, 2004, proceed to Step # 10. On vehicles built on or after July 30, 2004 through and including December 10, 2004, proceed to Step # 9.





9. Lift the instrument panel slightly at the defroster duct and place one piece of foam tape, p/n 05175979AA, with the adhesive side up, between the instrument panel and the defroster duct on each side of the defroster duct fastener (Fig. 4).





10. Insert the clip, p/n 06505678AA, on the I/P Pad as shown (Fig. 5).

11. Install the defroster duct fastener removed in Step # 7. Tighten the fastener to 2 N.m (17 in. lbs.).

12. Remove the cover from the defroster duct.

13. Place instrument panel top cover into position (Fig. 2).

14. Push the top cover forward to engage the mounting clips on the front of the top cover.

15. Pulling the top cover rearward to engage the locking tabs until tight against the instrument panel while applying downward hand pressure.

16. Check for proper fit and finish.

17. Position the foot on the A-pillar trim panel into the instrument panel top cover channel (Fig. 1).

18. Position the A-pillar trim in the vehicle.

19. Align the locator pins.

20. Press on the A-pillar trim panel to engage the locking clips.

21. Clean the inside of the windshield.

POLICY:
Reimbursable within the provisions of the warranty.





TIME ALLOWANCE:





FAILURE CODE:

Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.