Blue Sirius Backseat Tv Tuning Box Displayed With Buffer Bar Empty - Different Displays

Blue Sirius Backseat Tv Tuning Box Displayed With Buffer Bar Empty. No Change In Display, This Logo Is Continuously Displayed And Does Not Change. (No Flicker, No Green Flash, No Reset Occurs)

NOTE:
Empty buffer bar usually indicates no signal condition or faulty antenna. Watch screen for 5 minutes to look for any reset activity or display change.





1. Using a Scan Tool (StarSCAN(R)) with the appropriate Diagnostic Procedures available in TechCONNECT, verify all Audio Systems are functioning as designed. If DIG's are present record them on the repair order and repair as necessary before proceeding further with this bulletin.

2. Select SAT video mode on radio and VES.

3. Does the radio display "Acquiring Signal"?

a. Yes >>> Proceed to Step # 4

b. No >>> Proceed to Step # 9.

4. Select SAT audio mode on radio and VES.

5. Does the radio display "Acquiring Signal" and audio not functioning?

a. Yes >>> Sirius antenna signal is obstructed. Drive vehicle to open view of sky or test another Sirius module for signal presence in area.

b. No >>> Proceed to Step # 6.

6. Does the radio display "No Signal" and audio not functioning?

a. Yes >>> Proceed to Step # 7.

b. No >>> Proceed to Step # 8.

7. Troubleshoot yellow and green SAT audio antenna connection and wiring for source of SAT audio antenna signal loss. Trace green wire all the way to radio. Trace yellow wire to SAT audio antenna, if OK replace rear antenna. After repair, start over at Step # 2 as this is a SAT audio problem only and does not solve initial SATV issue.

8. If SAT audio works normal but SATV is not, read DTC's for SATV within 10 seconds after ignition on. Is B1539 (SATV Antenna DTC) active?

a. Yes >>> Troubleshoot brown SATV antenna connection and wiring for source of antenna signal loss. If wiring is OK, replace front antenna. Repair is complete. Verify operation.

b. No >>> Proceed to Step # 13.

9. Call Sirius and have subscription updated/verified. Is the radio a REQ?

a. Yes >>> Proceed to Step # 10.

b. No�> Proceed to Step # 11.

10. REQ Radio. Retrieve the 12 digit subscription number from the radio using the following procedure:

A. Press the SETUP button A on the radio.

B. Scroll down using the TUNE/SCROLL knob A to SIRIUS VIDEO ID setting.

C. Push the TUNE/SCROLL button and the 12 digit number will be displayed.

D. Record the number on the repair order.

E. Call Sirius: 888-539-SIRIUS (7474) with 12 digit number available.

F. Verify subscription is current or update as necessary.

G. Proceed to Step # 12.

11. REN & RER Radio. Retrieve the 12 digit subscription number from the radio using the following procedure:

A. Put radio in SAT or SAT-V mode.

B. Press MENU key.

C. Press the Subscription key on screen and the 12 digit number will be displayed.

D. Record the number on the repair order.

E. Call Sirius: 888-539-SIRIUS (7474) with 12 digit number available.

F. Verify subscription is current or update as necessary.

G. Proceed to Step # 12.

12. Does SATV function normal?

a. Yes >>> Problem solved. Repair is complete.

b. No >>> Replace SATV module. Verify operation.

13. Turn OFF ignition switch and perform a boot of the SATV module (pull IOD fuse). Does SATV function properly?

a. Yes >>> SATV system functioning properly at this time. Repair is complete.

b. No >>> Replace SATV module. Repair is complete. Verify operation.

Blue Sirius Backseat Tv Tuning Box Displayed With Buffer Bar Empty.
Approximately Every 15 Seconds A Green Flash Occurs Followed By A Black
Screen And Then The Sirius Backseat Tv Logo Is Displayed.

1. Using a Scan Tool (StarSCAN(R)) with the appropriate Diagnostic Procedures available in TechCONNECT, verify all Audio systems are functioning as designed. If DTC's are present record them on the repair order and repair as necessary before proceeding further with this bulletin.

2. Turn OFF ignition switch and perform a boot of the SATV module (pull IOD fuse).

3. Does SATV function normal?

a. Yes >>> Problem solved. Repair is complete.

b. No >>> Proceed to Step # 4.

4. Is the radio a REQ?

a. Yes >>> Proceed to Step # 5.

b. No >>> Proceed to Step # 6.

5. REQ Radio. Retrieve the 12 digit subscription number from the radio using the following procedure:

A. Press the SETUP button A on the radio.

B. Scroll down using the TUNE/SCROLL knob A to SIRIUS VIDEO ID setting.

C. Push the TUNE/SCROLL button and the 12 digit number will be displayed.

D. Record the number on the repair order.

E. Call Sirius: 888-539-SIRIUS (7474) with 12 digit number available.

F. Verify subscription is current or update as necessary.

G. Proceed to Step # 7.

6. REN & RER Radio. Retrieve the 12 digit subscription number from the radio using the following procedure:

A. Put radio in SAT or SAT-V mode.

B. Press MENU key.

C. Press the Subscription key on screen and the 12 digit number will be displayed.

D. Record the number on the repair order.

E. Call Sirius: 888-539-SIRIUS (7474) with 12 digit number available.

F. Verify subscription is current or update as necessary.

G. Proceed to Step # 7.

7. Does SATV function normal?

a. Yes >>> Problem solved. Repair is complete.

b. No >>> Replace SATV module. Verify operation.





Blue Sirius Backseat Tv Tuning Box Displayed With Full Buffer Bar. No Change In Display, This Logo Is Continuously Displayed And Does Not Change. (No Flicker, No Green Flash, No Reset Occurs).

1. Using a Scan Tool (StarSCAN(R)) with the appropriate Diagnostic Procedures available in TechCONNECT, verify all Audio systems are functioning as designed. If DTC's are present record them on the repair order and repair as necessary before proceeding further with this bulletin.

2. Use VES remote and radio to attempt to change channel.

3. Does SATV function normal?

a. Yes >>> Problem solved. Repair is complete.

b. No >>> Proceed to Step # 4.

4. Turn OFF ignition switch and perform a boot of the SATV module (pull IOD fuse).

5. Does SATV function normal?

a. Yes >>> Problem solved. Repair is complete.

b. No >>> Proceed to Step # 6.

6. Is the radio a REQ?

a. Yes >>> Proceed to Step # 7.

b. No >>> Proceed to Step # 8.

7. REQ Radio. Retrieve the 12 digit subscription number from the radio using the following procedure:

A. Press the SETUP button A on the radio.

B. Scroll down using the TUNE/SCROLL knob A to SIRIUS VIDEO ID setting.

C. Push the TUNE/SCROLL button and the 12 digit number will be displayed.

D. Record the number on the repair order.

E. Call Sirius: 888-539-SIRIUS (7474) with 12 digit number available.

F. Verify subscription is current or update as necessary.

G. Proceed to Step # 9.

8. REN & RER Radio. Retrieve the 12 digit subscription number from the radio using the following procedure:

A. Put radio in SAT or SAT-V mode.

B. Press MENU key.

C. Press the Subscription key on screen and the 12 digit number will be displayed.

D. Record the number on the repair order.

E. Call Sirius: 888-539-SIRIUS (7474) with 12 digit number available.

F. Verify subscription is current or update as necessary.

G. Proceed to Step # 9.

9. Does SATV function normal?

a. Yes >>> Problem solved. Repair is complete.

b. No >>> Replace SATV module. Verify operation.





Blue On Full Screen, Display Shows - Sirius Backseat Tv - To Subscribe Call 888-539-Sirius (7474)

1. Using a Scan Tool (StarSCAN(R)) with the appropriate Diagnostic Procedures available in TechCONNECT, verify all Audio systems are functioning as designed. If DIG's are present record them on the repair order and repair as necessary before proceeding further with this bulletin.

This condition will occur when a brand new SATV module is installed, or when the subscription runs out. The module needs to be exposed to the satellite signal to activate properly. If this has not occurred, it could mean a no signal condition or faulty antenna. Watch screen for 5 minutes to look for any reset activity or display change.

2. Select SAT video mode on radio and VES.

3. Does the radio display "Acquiring Signal"?

a. Yes >>> Proceed to Step # 4

b. No >>> Proceed to Step # 9.

4. Select SAT audio mode on radio and VES.

5. Does the radio display "Acquiring Signal and audio not functioning?

a. Yes >>> Sirius antenna signal is obstructed. Drive vehicle to open view of sky or test another Sirius module for signal presence in area.

b. No >>> Proceed to Step # 6.

6. Does radio display "No Signal and audio not functioning?

a. Yes >>> Proceed to Step # 13.

b. No >>> Proceed to Step # 8.

7. If SAT audio works normal but SATV is not, read DTCs for SATV within 10 seconds after ignition on.

8. Is B1539 (SATV Antenna DTC) active?

a. Yes >>> Troubleshoot brown SATV antenna connection and wiring for source of antenna signal loss. If wiring is OK, replace front antenna. Repair is complete. Verify operation.

b. No >>> Proceed to Step # 9.

9. Is the radio a REQ?

a. Yes >>> Proceed to Step # 10.

b. No >>> Proceed to Step # 11.

10. REQ Radio. Retrieve the 12 digit subscription number from the radio using the following procedure:

A. Press the SETUP button A on the radio.

B. Scroll down using the TUNE/SCROLL knob A to SIRIUS VIDEO ID setting.

C. Push the TUNE/SCROLL button and the 12 digit number will be displayed.

D. Record the number on the repair order.

E. Call Sirius: 888-539-SIRIUS (7474) with 12 digit number available.

F. Verify subscription is current or update as necessary.

G. Proceed to Step # 12.

11. REN & RER Radio. Retrieve the 12 digit subscription number from the radio using the following procedure:

A. Put radio in SAT or SAT-V mode.

B. Press MENU key.

C. Press the Subscription key on screen and the 12 digit number will be displayed.

D. Record the number on the repair order.

E. Call Sirius: 888-539-SIRIUS (7474) with 12 digit number available.

F. Verify subscription is current or update as necessary.

G. Proceed to Step # 12.

12. Turn OFF ignition switch and perform a boot of the SATV module (pull IOD fuse). Does SATV function properly?

a. Yes >>> SATV system functioning properly at this time. Repair is complete.

b. No >>> Replace SATV module. Verify operation, repair is complete.

13. Troubleshoot yellow and green SAT audio antenna connection and wiring for source of SAT audio antenna signal loss. Trace green wire all the way to radio. Trace yellow wire to SAT audio antenna, if OK replace rear antenna. After repair, start over at as this is a SAT audio problem only and does not solve initial SATV issue.