Canada - Campaign - J21 Hot Start Engine Cranking
BulletinJ21
Issue Date
2009-11-17
IMPORTANT
DEALER SERVICE INSTRUCTIONS
CUSTOMER SATISFACTION NOTIFICATION J21 HOT START ENGINE CRANKING
Effective immediately all repairs on involved vehicles are to be performed according to this notification. Rapid Response Transmittal (RRT) 09-019 is no longer applicable for the involved vehicles only. Those vehicles that have already had this repair performed, as determined by our warranty records, have been excluded from this notification.
MODELS:
2009 (LC) Dodge Challenger
2009 (LX) Chrysler 300/300C and Dodge Charger
NOTE:
This notification applies only to the above vehicles equipped with a 5.7L engine (sales code EZC, EZD, or EZH) built through December 11, 2008 (MDH121123) or 6.1L engine (sales code ESF) built through January 23, 2009 (MDH012323).
^ The battery ground cables on about 1,530 of the above vehicles may cause slow engine cranking during hot engine starting conditions.
^ To correct this condition, the battery ground cables must be replaced on all involved vehicles and the original 625 Cold Cranking Amp (CCA) battery must be upgraded to a 730 CCA battery on vehicles not equipped with a police package (sales code AHB).
Recall and Parts Information
Canadian Recall Service Instructions and Part Numbers can be different. Always use the attached Canadian Recall Notification for service instructions and parts information.
This Canadian Recall Notification can also be found in DealerCONNECT - See below:
DealerCONNECT > Service > In the Repair section TechCONNECT > 30 - CANADIAN RECALLS
The V.I.N. range for vehicles involved in this campaign is as follows:
2C3LA63T09H503317 - 2B3LJ74W29H591332
DEALER VIN LISTS Located in DealerCONNECT - Global Recall System (GRS)
GRS has been developed to provide dealers with an up-to-date list of involved vehicles by recall number and by dealer code. Owners known to Chrysler are also listed. Involved vehicles will be removed from the GRS within several days of submitting repair claims.
To use the GRS in DealerCONNECT, you first need to click on the Service tab and then in the Repair section click on Global Recall System. Your dealer's VIN list for each Recall can be sorted by: Unsold Vehicles (at the time of Recall launch), Phone Number, City Name, Zip Code (Postal Code) or VIN.
Dealer Information
Owner Letter