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Rear Bench Seat To Floor Attachment - Rattle

NO: 23-57-95

GROUP: Body

DATE: Sep. 8, 1995

SUBJECT:
Rear Bench Seat To Floor Attachment Rattle

MODELS:
1996 (NS) Town & Country/Caravan/Voyager

SYMPTOM/CONDITION:

Rear seat(s) may rattle at the floor attachments (striker) when driving over rough road surfaces.

DIAGNOSIS:

Inspect the right side rear seat floor strikers. If they are smooth, perform the Repair Procedure. If the strikers are grooved, this bulletin does not apply.

PARTS REQUIRED:
3 4705796 Striker, Rear Seat Floor

REPAIR PROCEDURE:

This bulletin involves installing revised right side rear seat floor strikers in the 1st, 2nd and 5th positions.

1. Remove both rear bench seats.

2. Remove the rear floor mat.

3. Remove both right rear seat anchor escutcheons.

4. Raise the vehicle on an appropriate hoist.

5. Remove the muffler heat shield.





6. Remove the retaining nuts for the 1st, 2nd and 5th (as counted from the front of the vehicle) rear seat strikers on the right side of the vehicle, refer to illustration. These strikers can also be identified by a flat top surface.

7. Lower the vehicle.

8. Pull carpet up around the flat top strikers and remove the strikers from the vehicle.

9. Install revised strikers P/N 4705796 (identified by their grooved top surface) at the 1st, 2nd and 5th positions on the right side of the vehicle.

10. Raise the vehicle on an appropriate hoist.

11. Install and torque the striker retaining nuts to 75-90 ft. lbs. (102-122 Nm).

12. Attach the muffler heat shield.

13. Lower the vehicle.

14. Install the right rear seat anchor escutcheons.

15. Install the rear floor mat.

16. Install both rear bench seats.

POLICY: Reimbursable within the provisions of the warranty.

TIME ALLOWANCE:
Labor Operation No: 23-41-00-90 0.6 Hrs.

FAILURE CODE: P8 - New Part