Owner Letter (Federal Vehicles)
DAIMLERCHRYSLEREMISSIONS RECALL TO REPLACE YOUR MINI VAN'S RADIATOR FAN RELAY
Dear DaimlerChrysler Minivan Owner:
DaimlerChrysler has determined that some 1996 Dodge Caravan/Grand Caravan, Plymouth Voyager/Grand Voyager and Chrysler Town & Country minivans may be in violation of Federal emissions regulations.
The problem is...
The radiator fan relay on your minivan (identified on the enclosed form) may not turn on the radiator cooling fans. This may cause your engine to overheat. In addition, radiator fan relay operation is monitored by the vehicle's On-Board Diagnostic (OBD) system. Failure of an OBD monitored component violates U.S. Environmental Protection Agency (EPA) emission regulations.
What DaimlerChrysler and your Dealer will do...
DaimlerChrysler will repair your minivan free of charge (parts and labor). To do this, your dealer will replace the radiator fan relay. The work will take about 1/2 hour to complete. However, additional time may be necessary depending on how dealer appointments are scheduled and processed.
What you must do...
Simply contact your dealer right away to schedule a service appointment.
Bring the enclosed Owner Notification Form with you to your dealer. It identifies the required service to the dealer.
If you need help...
If you have trouble getting your vehicle repaired, please call the DaimlerChrysler Customer Assistance Center, toll free, at 1-800-992-1997. A representative will assist you in getting your vehicle repaired.
In order to ensure your full protection under the emission warranty made applicable to your vehicle under Federal law and your right to participate in future recalls, it is recommended that you have your vehicle serviced as soon as possible. Failure to do so could legally be determined to be a lack of proper maintenance of your vehicle. Further, without this repair, your vehicle may fail a state or local emission inspection test.
We are sorry for any inconvenience but trust you understand our interest in clean air and your continued satisfaction with our products. Thank you for your attention to this important matter.