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Sliding Door and Liftgate Power Lock Motor - Inoperative: Overview

NO: 23-60-95

GROUP: Body

DATE: Sep. 29, 1995

SUBJECT:
Sliding Door & Liftgate Power Lock Motor Does Not Lock And/Or Unlock

MODELS:

1996 (NS) Town & Country/Caravan/Voyager
1996 (GS) Chrysler Voyager (European Market)

SYMPTOM/CONDITION:

Sliding door(s) and/or liftgate power lock actuator(s) may exhibit the following symptoms:

Loud buzzing noise from the actuator and failure to lock or unlock either manually or electrically. The latch/lock control assembly will not function or liftgate will not lock or unlock.

"Whirring" noise after the completion of the lock or unlock cycle of the actuator (noise can be heard for approximately 1 second).

Failure to lock manually with the key or lock button after electrical operation to unlock. The key cylinder link dislodges from the latch/lock control assembly if the key is used to lock the door.

DIAGNOSIS:

If the vehicle operator describes having any of the above symptoms, perform the Repair Procedure.

PARTS REQUIRED:

AR 4675782 Motor, Power Lock

REPAIR PROCEDURE:

This bulletin involves replacing the sliding door(s) and/or the liftgate power lock motor(s) as required.

TIME ALLOWANCE:
Labor Operation No: 08-30-10-91 Liftgate 0.3 Hrs.
08-30-10-92 Sliding Door, Right Side 0.8 Hrs.
08-30-10-93 Sliding Door, Left Side 0.8 Hrs.

FAILURE CODE: P8 - New Part