A/T - Shift Lever Won't Move Out of PARK/DTC0007
NUMBER: 18-041-07GROUP: Vehicle Performance
DATE: September 7, 2007
THE StarSCAN(R) FLASH FILES FOR THIS BULLETIN MUST BE RETRIEVED FROM THE INTERNET.
THE StarSCAN(R) SOFTWARE LEVEL MUST BE AT RELEASE 8.02 OR HIGHER FOR THIS BULLETIN.
SUBJECT:
FLASH: Shift Lever Will Not Move Out Of Park
OVERVIEW:
This bulletin involves selectively erasing and reprogramming the Electronic Shifter Module (ESM) with new software.
MODELS:
2007 (VB) Sprinter
NOTE:
This bulletin applies to VB vehicles built on or before July 20, 2007 (MDH 0720XX).
SYMPTOM/CONDITION:
The vehicle operator may experience:
^ Shift lever will not move from "Park".
^ Diagnostic Trouble Code (DTC) 0007; "Electronic Shift Module Internal is set in the ESM.
DIAGNOSIS:
Using a Scan Tool (StarSCAN(R)) with the appropriate Diagnostic Procedures available in TeChCONNECT, verify all engine systems are functioning as designed. If DIG's are present record them on the repair order and repair as necessary before proceeding further with this bulletin.
If the Symptom/Condition is present, perform the Repair Procedure.
SPECIAL TOOLS / EQUIPMENT REQUIRED:
REPAIR PROCEDURE - USING THE INTERNET TO RETRIEVE THE FLASH FILE:
NOTE:
Before performing this Repair Procedure, the operating software in the StarSCAN(R); must be programmed with software release level 8.02 or higher. The software release level is visible in the blue header at the top of the StarSCAN(R) screen.
NOTE:
The StarSCAN(R) diagnostic scan tool fully supports Internet connectivity. However, to take advantage of this feature you must first configure the StarSCAN(R) for your dealership's network. Make sure the StarSCAN(R) is configured to the dealership's network before proceeding. For instruction on setting up your StarSCAN(R) for the dealer's network refer to either:
"DealerCONNECT > Service> StarSCAN and StarMOBILE tools > Online Documentation", or refer to the StarSCAN� Quick Start Networking Guide. The StarSCAN� Quick Start Networking Guide is also available on the website under the "Download Center".
NOTE:
If this flash process is interrupted/aborted, the flash should be restarted.
1. Open the hood and install a battery charger. Using a voltmeter, verify that the charging rate provides 12.5 - 13.2 volts. This is very critical voltage requirement. Failure to maintain this voltage may cause reprogramming to fail. Set the battery charger to continuous charge. Do not allow the charger to time out during the flash process. Remove the charger from the battery when the flash process is complete.
NOTE:
Do not allow the charging voltage to waiver from the 12.5 - 13.2 volts during the flash process. Failure to maintain this voltage may cause reprogramming to fail.
2. Connect the CH9410 StarSCAN(R) ethernet cable to the StarSCAN(R) and the dealer's network drop.
3. Connect the CH9404 StarSCAN(R) vehicle cable to the StarSCAN(R) and the vehicle.
4. Power ON the StarSCAN(R).
5. Select "ECU View"
6. Touch the screen to highlight the ESM in the list of modules.
7. Select "More Options
8. Select "ECU Flash"
9. Record the part number at the top of the "Flash ESM screen for later reference.
10. Select "Browse for New File". Follow the on screen instructions.
11. Highlight the appropriate calibration then select "Download to Scantool".
12. Select "Close" after the download is complete, then select "Back".
13. Highlight the listed calibration.
14. Select "Update Controller". Follow on screen instructions.
15. When the update is complete, select "OK".
16. Verify the part number at the top of the "Flash ESM" screen has updated to the new part number.
NOTE:
Due to the ESM programming procedure, a DTC may be set in other modules within the vehicle, if so equipped. Some DTC's may cause the MIL to illuminate. From the "Home" screen select "System View". Then select "All DTCs". Press "Clear All Stored DTCs" if there are any DTCs shown on the list.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.