Lighting - Overhead Ambient Lamp Erratic/Inoperative
NUMBER: 08-049-11GROUP: Electrical
DATE: August 12, 2011
THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL (RRT) 11-083. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY.
SUBJECT:
Front Overhead Ambient Light Intermittent Operation or Inoperable
OVERVIEW:
This bulletin involves removing and repairing the front overhead ambient light.
MODELS:
2011 (DS) 1500 Pickup
2011 (DJ) 2500 Pickup
2011 (D2) 3500 Pickup
2011 (DD) 3500 Cab Chassis
2011 (DP) 4500/5500 Cab Chassis
2011 (DX) Reg Cab Chassis (Mexico)
NOTE:
This bulletin applies to vehicles built between February 11, 2011 (MDH 0211XX) and March 9, 2011 (MDH 0309XX).
SYMPTOM/CONDITION:
Intermittent or no operation of the front overhead ambient light (Fig. 1).
DIAGNOSIS:
If a customer's VIN is listed in VIP or your RRT VIN list, perform the repair. For all other customers that describe the symptom/condition, perform the Repair Procedure.
PARTS REQUIRED:
REPAIR PROCEDURE:
1. Using your fingertips, grasp the sides of the overhead console near the rearward edge and apply even downward pressure to disengage the four snap clips. A trim stick may be used to facilitate this operation if you are unable to work your fingertips under the edges of the overhead.(Fig. 2).
2. Pull console assembly downward approximately 4"-6" in order to provide adequate access to the ambient lamp assembly.
3. Place the ignition in the accessory position, turn the headlamp switch to the on position, and turn the dimmer wheel to the maximum intensity position.
4. From backside of console, "wiggle" ambient lamp assembly at connector and verify that lamp function is intermittent or inoperable (Fig 3).
5. Was the lamp function intermittent or inoperable?
a. Yes >>> Continue to step Step # 6
b. NO >>> This bulletin does not apply. Further diagnosis may be required.
6. Turn Headlamp switch to OFF position, remove Key from ignition.
7. Using a flat blade screw driver pry ambient lamp assembly from overhead console housing (Fig 4).
8. Using a small flat blade screwdriver, lift the latch to disconnect the ambient Lamp assembly from harness connector (Fig 5).
9. Using a very small flat blade screwdriver or similar tool straighten the bent pins in the ambient lamp assembly to ensure proper alignment with the mating wire harness connector. (Fig 6) and (Fig 7) show improperly and properly aligned pins.
NOTE:
LED lamp P/N 68154165AA may be used to replace the existing ambient lamp assembly if the pins are damaged beyond repair during the attempt at realignment.
10. Reassemble ambient lamp assembly to wire harness takeout. ("Wiggle" lamp assembly and connector to confirm a secure connection.)
11. Snap/rock ambient lamp assembly back into the overhead console housing (Fig 8).
12. Place the ignition in the accessory position, turn the headlamp switch to the on position, and turn the dimmer wheel to the maximum intensity position.
13. Confirm the front overhead ambient light is operational (Fig 9).
14. Align the snap clips on the overhead console housing with their receptacles in the overhead console bracket.
15. Push upward firmly and evenly on the sides of the overhead console housing over the snap clip locations until the snap clips are fully engaged with the receptacles in the overhead console bracket.
16. Verify proper functioning of the front overhead console.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.