Wipers/Washers - Fluid Leak From Washer Reservoir (Warr. Ext.)
NUMBER: 08-010-13GROUP: Electrical
DATE: February 28, 2013
SUBJECT:
Fluid Leak From Washer Reservoir (X44 Warranty Extension 5 Years/100,000 Miles (160,000 KMS))
OVERVIEW:
This bulletin involves inspecting and/or replacing the washer reservoir.
MODELS:
2010 - 2011 (DJ) Ram 2500 Pickup
2011 (DD) Ram 3500 Cab Chassis
2011 (DP) Ram 4500-5500 Cab Chassis
2010 - 2011 (DX) Dodge Reg Cab Chassis (Mexico)
2010 - 2011 (D2) Ram 3500 Pickup
NOTE:
This bulletin applies vehicles built before March 30, 2012 (MDH 0330XX) equipped with a Diesel engine (sales code ETJ).
SYMPTOM/CONDITION:
A customer may have a condition where fluid is leaking from the washer reservoir. On further inspection the technician may find cracks in the reservoir by the washer pump pocket.
NOTE:
Always check VIP to verify if a vehicle is involved in a warranty extension. A vehicle involved in this Warranty Extension will display an (X44) Washer Reservoir leak message in VIP.
DIAGNOSIS:
If the customer describes the symptom, perform the Repair Procedure.
PARTS REQUIRED:
REPAIR PROCEDURE:
1. Inspect for cracks in the washer reservoir, near the washer pump area. If cracks are found replace the reservoir assembly.
2. Replace the Washer Reservoir assembly following TechCONNECT > Group 08 - Electrical > 8R - Windshield Washer > Reservoir, Windshield Washer >
Removal/Installation> Diesel Engine.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
NOTE:
Vehicles included in this Service Bulletin have a 5 Years/100,000 Miles (160,000 KMS) coverage warranty for this repair. See Warranty Bulletins; U.S. D-13-13, Canada SAB-2013-07 or International ID-13-07 for details associated with the extended warranty.
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.