Canada - Campaign - L38 Windshield Washer Fluid Reservoir
BulletinL38
Issue Date
2012-02-03
IMPORTANT
DEALER SERVICE INSTRUCTIONS
CUSTOMER SATISFACTION NOTIFICATION L38 WINDSHIELD WASHER FLUID RESERVOIR
MODELS:
2011 (DJ) Ram Truck (2500 Series)
(D2) Ram Truck (3500 Series)
(DD) Ram Cab/Chassis (3500 Series)
(DP) Ram Cab/Chassis (4500/5500 Series)
NOTE:
This notification applies only to the above vehicles equipped with a 6.7L Cummins turbo diesel engine (sales code ETJ) built from April 01, 2011 through June 30, 2011 (MDH 040100 through 063023).
^ The windshield washer fluid reservoir on about 4,500 of the above vehicles may develop cracks and allow windshield washer fluid to leak from the windshield washer fluid reservoir.
^ To correct this condition, the windshield washer fluid reservoir assembly must be replaced.
Recall and Parts Information
Canadian Recall Service Instructions and Part Numbers can be different. Always use the attached Canadian Recall Notification for service instructions and parts information.
This Canadian Recall Notification can also be found in DealerCONNECT - See below:
DealerCONNECT > Service > In the Repair section TechCONNECT > 30 - CANADIAN RECALLS
The V.I.N. range for vehicles involved in this campaign is as follows:
3D6WU7CL0BG547095 - 3D7UT2CL7BG637837
DEALER VIN LISTS Located in DealerCONNECT - Global Recall System (GRS)
GRS has been developed to provide dealers with an up-to-date list of involved vehicles by recall number and by dealer code. Owners known to Chrysler are also listed. Involved vehicles will be removed from the GRS within several days of submitting repair claims.
To use the GRS in DealerCONNECT, you first need to click on the Service tab and then in the Repair section click on Global Recall System. Your dealer's VIN list for each Recall can be sorted by: Unsold Vehicles (at the time of Recall launch), Phone Number, City Name, Zip Code (Postal Code) or VIN.
Dealer Information
Owner Letter