Owner Letter
SAFETY RECALL TO INSPECT AND REPAIR YOUR VEHICLE'S MOTORIZED SHOULDER BELT SYSTEMDear Chrysler Vehicle Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Chrysler Corporation has determined that two defects which relate to motor vehicle safety exist in some 1992 and 1993 Plymouth Colt Vista and Eagle Summit Wagons; and 1993 Dodge Colt, Plymouth Colt, and Eagle Summit passenger cars.
The problem is...
The motorized shoulder belt system on your vehicle (identified on the enclosed form), may become inoperative. This may be caused by a malfunctioning door latch switch. On 2-door models only, this could also be caused by a worn out driver's side shoulder belt guide rail. An inoperative shoulder belt could cause increased injury to an occupant under certain accident conditions.
What Chrysler and your dealer will do...
Chrysler will repair your vehicle free of charge (parts and labor). To do this, your dealer will either inspect or replace the door latch switches, replace the driver side shoulder belt guide rail or both depending on the model and build date of your vehicle. The work may take up to 2-1/2 hours to complete. However, additional time may be necessary depending on how dealer appointments are scheduled and processed.
What you must do to ensure your safety...
^ Simply contact your dealer right away to schedule a service appointment. Ask the dealer to hold the parts for your vehicle or to order them before your appointment.
^ Bring the enclosed Owner Notification Form with you to your dealer. It explains the required service to the dealer.
If you need help...
If you have trouble getting your vehicle repaired, please call the Chrysler Customer Center, toll free, at 1-800-992-1997. A representative will assist you in getting your vehicle repaired. If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S.W., Washington, D.C. 20590, or call the Toll Free Auto Safety Hotline at 1-800-424-9393. (Washington, D.C. area residents may call 1-202-366-0123.)
We're sorry for any inconvenience, but we are sincerely concerned about your safety. Thanks for your attention to this important matter.