Attachment II - Labor and Parts Information

LABOR ALLOWANCES

PARTS REQUIREMENTS / ORDERING INFORMATION

Order restrictions remain in place on both Reverse Planet kits and the 7N134 Pump Bolts through January 30, 2005. To order, call the Special Service Support Center and provide a VIN. On January 31, 2005, the order restrictions will be lifted. At that time, order your parts requirements through normal order processing channels.

NOTE:
If the repair cost is estimated to exceed the warranty cost cap for the 5R110W TorqShift transmission assembly please contact the Ford Technical Service Hotline.

The DOR/COR for this program is 50340. This number identifies parts ordered for this Field Service Action through the Special Service Support Center.

DEALER PRICE

For latest prices refer to DOES II.

PARTS RETENTION AND RETURN

Affected output shaft hubs (7D164) are subject to random selection for return to the Ford Warranty Parts Analysis Center (WPAC). Refer to your daily PEARS (Parts Evaluation and Return System) register for part disposition and return instructions.

Note:
The output shaft hub is the first point of contact by any reverse planet pinion shaft walk out and therefore may be needed for engineering analysis. If the output shaft hub removed from the transmission does not show any signs of damage it will be subject to a charge-back.

Follow the provisions of the Warranty and Policy Manual for "Parts Retention and Return Procedures."

EXCESS STOCK RETURN

Excess stock returned for credit must have been purchased from Ford Customer Service Division in accordance with Policy Procedure Bulletin 4000.