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Interior - Driver's Power/Memory Seat Inoperative

TSB 10-18-9

09/27/10

INOPERATIVE POWER/MEMORY FRONT ROW SEATS

FORD:
2009-2010 Edge

LINCOLN:
2009-2010 MKX

ISSUE
Some 2009-2010 Edge and MKX vehicles may experience a condition where the driver's power/memory seat becomes inoperative with no movement when using the power seat switch or memory 1/2-buttons. In addition, diagnostic trouble codes (DTCs) B1663, B1664, B1665, and B1666 may be present in the driver seat module (DSM). The Edge does not have power recline, B1666 would not be set.

ACTION
Follow the Service Procedure steps to correct the condition.

SERVICE PROCEDURE

1. Disconnect and reconnect DSM connector number 2, or disconnect and reconnect the vehicle battery cable.

a. If removing and re-inserting DSM connector number 2, or disconnecting and reconnecting the vehicle battery cable restores power seat operation, it will be necessary to reprogram the DSM. Continue to Step 2.


b. If removing and re-inserting DSM connector number 2, or disconnecting and reconnecting the vehicle battery cable does not restore power seat operation, refer to the Workshop Manual, Section 501-10 for normal diagnostics.

2. Reprogram the DSM to the latest calibration using IDS release 68.07 and higher or 69.01 and higher. This new calibration is not included in the VCM 2010.9 DVD. Calibration files may also be obtained at the website.

WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.

OPERATION DESCRIPTION TIME

101809A 2009-2010 Edge, MKX: 0.4 Hr.
Reprogram The DSM,
Includes Time To Perform
Diagnosis In Service
Procedure (Do Not Use
With Any Other Labor
Operations)

DEALER CODING
CONDITION
BASIC PART NO. CODE
14C708 42





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