Interior - Headliner Drops Down Behind Sunroof Panel
TSB 10-3-203/01/10
ROOF OPENING PANEL MAY FIND THE HEADLINER
DROPPING DOWN BEHIND STATIONARY GLASS
ROOF PANEL
FORD:
2008-2010 Edge
LINCOLN:
2008-2010 MKX
ISSUE
Some 2008-2010 Edge and MKX vehicles equipped with a roof opening panel and built on or before 9/11/2209 may experience the headliner dropping down behind the stationary glass roof panel when viewed from the second row passenger seat area. This may be due to the adhesive not retaining the Velcro(R)/foam block(s) to the two (2) support brackets that are designed to keep the headliner in proper position.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
1. Lower the headliner down to gain access to the two (2) support brackets with attached Velcro(R)/foam blocks. Refer to Workshop Manual (WSM), Section 501-05. (Figure 1)
2. Remove the two (2) support brackets with attached Velcro(R)/foam block(s) from the roof opening frame.
NOTE
THE VELCRO(R)/FOAM BLOCKS MAY HAVE BECOME DETACHED FROM THE BRACKETS AND ARE STILL STUCK TO THE HEADLINER. IF SO, REMOVE THE VELCRO�/FOAM BLOCK(S) FROM THE HEADLINER.
3. Using a zip tie (obtain locally) measuring 5.5" (140 mm) long x 13" (3.3 mm) wide x .045" (1.15 mm) thick, strap the two (2) Velcro�/foam blocks to the two (2) support brackets. (Figure 2)
4. Install the two (2) support brackets with Velcro�/foam blocks.
5. Reinstall headliner. Refer to WSM, Section 501-05.
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION DESCRIPTION TIME
100302A 2008-2010 Edge, MKX: 2.4 Hrs.
Use Tie Straps To
Re-Secure The Foam
Pads To The Support
Brackets, Includes Time To
Lower Headliner (Do Not
Use With Any Other Labor
Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
7831 2A48 33
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