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Instruments - Inaccurate Message Center Readings

TSB 11-4-12

04/27/11

INSTRUMENT CLUSTER MESSAGE CENTER -
INACCURATE AVERAGE FUEL ECONOMY AND FUEL
TRIP COMPUTER, COOLANT TEMPERATURE
DISPLAY INTERMITTENTLY FLICKERS ON/OFF

FORD:
2011 Edge, Explorer

ISSUE
Some 2011 Edge and Explorer vehicles equipped with a base (single display) instrument cluster, may experience the average fuel economy with higher than expected values, fuel trip computer stops incrementing at 99.9 gallons, and the coolant temperature display intermittently flickers on and off.

ACTION
Reprogram the instrument cluster to the latest calibration using IDS release 72.02 or higher. This new calibration is not included in the VCM 2011.3 DVD. Calibration files may also be obtained at the website.

WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.

OPERATION DESCRIPTION TIME

110412A 2011 Edge And Explorer: 0.3 Hr.
Reprogram The Instrument
Cluster (Do Not Use With
Any Other Labor
Operations)

DEALER CODING
CONDITION
BASIC PART NO. CODE
10849 04





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