A/C - DATC Blend Door Actuator(s) Inoperative

TSB 12-1-8

01/17/12

DUAL AUTOMATIC TEMPERATURE CONTROL
(DATC) - BLEND DOOR ACTUATOR INOPERATIVE

FORD:
2011 Explorer

ISSUE
Some 2011 Explorer vehicles equipped with DATC system may experience unresponsive temperature change when requested and/or erratic temperature change.

ACTION
Follow the Service Procedure steps to correct the condition.

SERVICE PROCEDURE

1. Remove temperature blend door actuators, refer to Workshop Manual (WSM), Section 412-00.

a. Suspect parts have a black cover and new service part has a white cover.





2. Remove alignment feature from new actuators. (Figure 1)





3. Support actuator flange so there is not stress on the actuator body. (Figure 2)





4. Drill out the 2 webs with a 3.17 mm (1/8") drill bit. (Figure 3)

5. Install new actuators, refer to WSM, Section 412-00.

6. Reprogram the Heating Ventilation Air Conditioning (HVAC) module to the latest calibration using IDS release 76.04 and higher or 77.01 and higher. This new calibration is not included in the VCM 2012.1 DVD. Calibration files may also be obtained at the website.





Parts Block

WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

OPERATION DESCRIPTION TIME

120108A 2011 Explorer: Replace 1.1 Hrs.
The Blend Door Actuators
Includes Time To Modify
The New Actuators And
Reprogram The HVAC
Module (Do Not Use With
Any Other Labor
Operations)

DEALER CODING
CONDITION
BASIC PART NO. CODE
19E616 42





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