Inspection and Verification
Starting System
Inspection and Verification
WARNING: Always disconnect the battery ground cable at the battery before disconnecting the starter motor battery terminal lead. If a tool is shorted at the starter motor battery terminal, the tool can quickly heat enough to cause a skin burn. Failure to follow this instruction may result in serious personal injury.
NOTE: Make sure the anti-theft system is functioning correctly before carrying out a logical starting system diagnosis. Address anti-theft system concerns before continuing. Refer to Anti-Theft - Passive Anti-Theft System (PATS) Testing and Inspection.
1. Verify the customer concern.
2. Remove the accessory drive belt. Refer to Accessory Drive Accessory Drive Belt. Verify the crankshaft and each of the components driven by the accessory drive belt rotate and are not seized or damaged.
3. Inspect to determine if any of the following mechanical or electrical concerns apply.
Visual Inspection Chart
4. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
5. NOTE: Make sure to use the latest scan tool software release.
If the cause is not visually evident, connect the scan tool to the Data Link Connector (DLC).
6. NOTE: The Vehicle Communication Module (VCM) LED prove out confirms power and ground from the DLC are provided to the VCM.
If the scan tool does not communicate with the VCM:
- check the VCM connection to the vehicle.
- check the scan tool connection to the VCM.
- refer to Module Communications Network Testing and Inspection, No Power To The Scan Tool, to diagnose no power to the scan tool.
7. If the scan tool does not communicate with the vehicle:
- verify the ignition key is in the ON position.
- verify the scan tool operation with a known good vehicle.
- refer to Module Communications Network Testing and Inspection to diagnose no response from the PCM.
8. Carry out the network test.
- If the scan tool responds with no communication for one or more modules, refer to Module Communications Network Testing and Inspection.
- If the network test passes, proceed with module self-test diagnostics.
9. If the DTCs retrieved are related to the concern, go to PCM DTC Chart Diagnostic Trouble Code Tests and Associated Procedures. For all other DTCs, refer to Multifunction Electronic Modules. Diagnostic Trouble Code (DTC) Chart
10. If no DTCs related to the concern are retrieved, GO to Symptom Chart. Symptom Related Diagnostic Procedures