Engine/Frame - Squeak Noise On Low Speed R/H Turns

TSB 11-9-4

09/14/11

SQUEAK NOISE WHEN MAKING RIGHT TURNS DURING SLOW PARKING LOT MANEUVERS

FORD:
2011-2012 Edge

LINCOLN:
2011-2012 MKX

ISSUE
Some 2011-2012 Edge and MKX vehicles may experience a squeak noise coming from the front of the vehicle when turning right at slow parking lot maneuvers.

ACTION
Follow the Service Procedure to correct the concern.

SERVICE PROCEDURE





1. Inspect the roll restrictor heat shield for witness marks that contact was made with the engine roll restrictor-to-subframe retaining bolt head. (Figure 1)

a. If witness marks are present on the roll restrictor heat shield, proceed to Step 2.

b. If no witness marks are present on the roll restrictor heat shield, do not continue with this article. Refer to Workshop Manual (WSM), Section 100-04 for normal diagnostics.

2. Increase the air gap between the engine roll restrictor-to-subframe retaining bolt and roll restrictor heat shield by performing the following steps.





a. Place a 19 mm (3/4") block of wood or equivalent to support the tip of the roll restrictor heat shield to ensure the exhaust pipe to roll restrictor heat shield clearance is not reduced. (Figure 2)

b. Place a flat bladed screwdriver on the engine roll restrictor-to-subframe retaining bolt head.

c. Reposition the roll restrictor heat shield away enough to gain 6 mm (1/4") of clearance.

d. Remove the block of wood and ensure there is a minimum of 15 mm (19/32") of clearance between the exhaust pipe and roll restrictor heat shield.

WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.

OPERATION DESCRIPTION TIME

110904A 2011-2012 Edge And 0.2 Hr.
MKX: Inspect, And Adjust
Roll Restrictor Heat Shield
(Do Not Use With Any
Other Labor Operations)

DEALER CODING
CONDITION
BASIC PART NO. CODE
6C038 07





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