Steering/Suspension - Front End Crunch/Creak On Bumps
TSB 13-3-203/07/13
CRUNCHING OR CREAKING NOISE FROM FRONT OF VEHICLE ON LOW SPEED TURNS AND BUMPS
FORD:
2012-2013 Focus
2013 Escape
This article supersedes TSB 12-6-17 to update the production fix date, vehicle lines, model years, Service Procedure and Part List.
ISSUE
Some 2012-2013 Focus vehicles built on or before 10/22/2012 and 2013 Escape vehicles built on or before 12/3/2012 may exhibit a crunching or creaking-type noise from the front suspension on low speed turns and over bumps.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
1. Attach Rotunda Wireless Chassis Ears (J5P97202) or equivalent to each front spring near the top of the spring.
2. Road test vehicle making right and left turns at low speed in a smooth parking lot and attempt to duplicate the concern.
a. If the noise can not be duplicated, this article does not apply. Refer to Workshop Manual (WSM), Section 100-04 for normal diagnostics.
b. If the noise is duplicated, proceed to Step 3.
3. Replace the strut bearing on the side generating the noise only. Refer to WSM, Section 204-01.
Parts Block
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
OPERATION DESCRIPTION TIME
130302A 2011-2012 Focus: Replace 1.4 Hrs.
The Front Spring And Strut
Bearing, One (1) Side
(Can be Claimed With
Operation C In This
Article) (Do Not Use With
Any Labor Operations
Outside Of This Article)
130302A 2013 Escape: Replace The 1.3 Hrs.
Strut Bearing, One (1)
Side (Can be Claimed
With Operation C In This
Article) (Do Not Use With
Any Labor Operations
Outside Of This Article)
130302B 2013 Escape: Replace The 1.9 Hrs.
Strut Bearings, Both (2)
Sides (Can be Claimed
With Operation C In This
Article) (Do Not Use With
Any Labor Operations
Outside Of This Article)
130302B 2011-2012 Focus: Replace 2.0 Hrs.
The Front Springs And
Strut Bearings, Two (2)
Sides (Can be Claimed
With Operation C In This
Article) (Do Not Use With
Any Labor Operations
Outside Of This Article)
130302C 2011-2012 Focus: 1.5 Hrs.
Additional Time To Check
And Correct Caster,
Camber, And Toe (Can be
Claimed With Operations A
Or B In This Article) (Do
Not Use With Any Labor
Operations Outside Of This
Article)
130302C 2013 Escape: Additional 1.6 Hrs.
Time To Check And
Correct Caster, Camber,
And Toe (Can be Claimed
With Operations A Or B In
This Article) (Do Not Use
With Any Labor Operations
Outside Of This Article)
DEALER CODING
CONDITION
BASIC PART NO. CODE
18198 42
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