Interior - Front Seat Heaters Don't Get Warm Enough

TSB 12-12-11

12/31/12

DUAL HEATED FRONT SEATS - NOT ACHIEVING
WARM ENOUGH TEMPERATURE - BUILT ON OR
BEFORE 11/9/2012

FORD:
2013 Flex

ISSUE
Some 2013 Flex vehicles equipped with dual front heated seats and built on or before 11/9/2012 may exhibit the condition of front heated seats not achieving a warm enough temperature.

ACTION
Follow the Service Procedure steps to correct the condition.

SERVICE PROCEDURE

1. Using the Ford Integrated Diagnostic System (IDS) start a new IDS session.

2. ID the vehicle; select the tool box at the vehicle screen.

a. Select - Module Programming.

b. Select - As-built.

c. Select - HVAC.

d. At the screen: Were you directed here from another procedure? Select - no.

e. At the screen: This function resets configuration data. Select - continue.

f. At the screen you have 2 options:

(1) If connected to internet, select - automatic.

(2) If not connected to internet select - manual.

g. Follow any additional screen prompts.

WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

OPERATION DESCRIPTION TIME

121211A 2013 Flex: Program The 0.2 Hr.
HVAC Module Using As
Built Data (Do Not Use
With Any Other Labor
Operations)

DEALER CODING
CONDITION
BASIC PART NO. CODE
19980 01





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