Operation CHARM: Car repair manuals for everyone.

Owner Letter - Federal


Mr. John Sample
123 Main Street
49 States, USA 12345

Ford Motor Company is voluntarily recalling certain 1989/90/91- Model 5.0L engine equipped Mustangs (Emission Recall 91E19). There may be a intermittent connection in a wire assembly that may cause the "Check Engine" warning light to activate in the instrument panel of your Mustang.


What the Dealer
Will Do
At no cost to you, your dealer will inspect and, if necessary, modify a wire assembly in your car's engine compartment according to the instructions provided by Ford.

This service should have little or no effect on your car except to improve the operation of the "Check Engine" warning light.

If you do not have this service done,
^ Your emissions warranty may be reduced,
^ The "Check Engine" warning light may come on when there is nothing wrong with your car's engine.

How Long Will
It Take?
The time needed to repair your car is about one hour. However, due to service scheduling times, your dealer may need your vehicle for one full working day.

Call Your Dealer
Call your dealer without delay. Ask for a service date and if parts are in stock.

If your dealer does not have the parts in stock, they can be ordered before scheduling your service date. Parts would be expected to arrive within a week.

When you bring your car in, give the dealer this letter.

If you misplace this letter, your dealer will still do the work, free of charge.


Changed Address
or Sold the
Car?
If you have, please fill out the enclosed prepaid postcard and mail it to us.

If the dealer doesn't make the repair promptly and without charge, you may contact the Ford Customer Assistance Center at 300 Renaissance Center, P.O. Box 43360, Detroit, MI, 48243.

We regret the inconvenience this recall may cause you. We are doing this so that you will be satisfied with your Ford-built car. Please have your car serviced promptly to maintain full emission warranty coverage.