Owner Letter California

Mr. John Sample
123 Main Street
California, USA 12345

Ford Motor Company is voluntarily recalling certain 1989/90/91- Model 5.0L engine equipped Mustangs (Emissions Recall 91E19). An intermittent connection in a wire assembly may cause the "Check Engine" warning light to activate in the instrument panel of your Mustang.


What the Dealer Will Do
At no cost to you, your dealer will inspect and, if necessary, modify a wire assembly in your car's engine compartment according to the instructions provided by Ford.

This service should have little or no effect on your car except to improve the operation of the "Check Engine" warning light.

If you do not have this service done,

^ Your emissions warranty may be reduced,

^ The State of California, Department of Motor Vehicles may not renew your vehicle registration.

^ The "Check Engine" warning light may activate when there is nothing wrong.

How Long Will It Take?
The time needed to repair your car is about one hour. However, due to service scheduling times, your dealer may need your vehicle for one full working day.


Call Your Dealer
Call your dealer without delay. Ask for a service date and if parts are in stock.

If your dealer does not have the parts in stock, they can be ordered before scheduling your service date. Parts would be expected to arrive within a week.

When you bring your car in, give the dealer this letter.

If you misplace this letter, your dealer will still do the work, free of charge.


Changed Address or Sold the Car?
If you have, please fill out the enclosed prepaid postcard and mail it to us.

If the dealer doesn't make the repair promptly and without charge, you may contact the Ford Customer Assistance Center by calling toll-free 1-800-392- 3673 (1-800-392-FORD).

The State of California requires the completion of emissions recall repairs prior to vehicle registration renewal. Your car is subject to these requirements. When this recall repair is completed by your dealer, you will receive a Vehicle Emission Recall - Proof of Completion certificate. This certificate says that this emissions recall has been performed on your car.

PLEASE MAKE SURE THAT YOU GET A CERTIFICATE FROM THE DEALER AND THAT YOU HAVE IT WHEN YOU RENEW YOUR CAR'S REGISTRATION.

We regret any problem this recall may cause you. We are doing this so that you will be satisfied with your Ford-built car and to avoid any inconvenience when renewing your car's registration. Please have your car serviced promptly to maintain full emission warranty coverage.