Operation CHARM: Car repair manuals for everyone.

Attachment I - Administrative Info.


OASIS OASIS WILL NOT BE IN EFFECT FOR THIS OWNER
NOTIFICATION PROGRAM.


FPSD CONTACT Talk with your FPSD Service Zone Manager about
program concerns.


FORM 1863 Enter 1863 claims using DWE (or mail direct).

See Warranty and Policy Manual:
^ Section 5.5 - 1/Section 6.1 - 18 (Owner Notification Programs)


OWNER REFUNDS See Warranty and Policy Manual
^ Section 6.1 - 19 (Owner Refund)

For owner-paid repairs made before date of Owner Letter:
- submit on separate Form 1863 using the codes shown below:


Program Code Box - 91M73
Causal Basic Part Number - 7550
Condition Code - 82
Labor Operation (1st line) - REFUND
Labor Operation (2nd line) - ALLOW
Administrative Allowance - 0.2 Hrs.