Attachment I - Administrative Information
ATTACHMENT IB Program
OASIS
YOU MUST USE OASIS TO DETERMINE IF A VEHICLE IS ELIGIBLE FOR THIS PROGRAM.
PLEASE NOTE
CORRECT ALL VEHICLES IN STOCK BEFORE DELIVERY
PROMPTLY CORRECT
- Affected vehicles on the enclosed list.
- Other eligible vehicles which are brought to your dealership.
DEALER-OWNER CONTACT
Immediately contact any owner whose name is not on the list. Give owner a copy of the Owner Letter. Arrange with the owner for a service date.
FCSD CONTACT
Talk with your FCSD Service Zone Manager about program concerns.
FORM 1863
Enter 1863 claims using DWE
See Warranty and Policy Manual:
- Section 5.6 - 1/Section 6.1 - 23
(Owner Notification Programs)