Pinpoint Test O: NO KEY DETECTED Is Displayed In The Message Center

Anti-Theft - With Intelligent Access (IA)

Pinpoint Tests

Pinpoint Test O: NO KEY DETECTED Is Displayed In The Message Center

Normal Operation

During each vehicle start sequence, if the Remote Function Actuator (RFA) module does not detect an Intelligent Access (IA) key is within the passive start antennas range and the backup transceiver does not receive an IA key identification code, the message center in the Instrument Panel Cluster (IPC) displays the message NO KEY DETECTED.

NOTE: Some brands/types of mobile phone or laptop computer chargers may cause interference that could lead to a Passive Anti-Theft System (PATS) no-start if the IA key is within close proximity of the charger. If a concern is observed, move the IA key away from the charger and attempt to start the vehicle.

This pinpoint test is intended to diagnose the following:

- Environmental interference
- IA key battery
- IA key not present in the vehicle
- IA key not programmed
- Remote Functions Receiver (RFR) module

PINPOINT TEST O: NO KEY DETECTED IS DISPLAYED IN THE MESSAGE CENTER

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O1 CHECK THE RKE TRANSMITTER OPERATION

- Press the lock and unlock RKE transmitter buttons on an IA key.
- Do the doors lock and unlock?

Yes
GO to O2.

No
REFER to Handles, Locks, Latches and Entry Systems Testing and Inspection to diagnose the RKE.

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O2 CHECK THE IA KEY LOCATION

- Place the IA key in several locations within the vehicle and attempt to start the vehicle
- Does the vehicle start with the IA in certain areas only?

Yes
GO to Pinpoint Test J. Pinpoint Test J: The Vehicle Does Not Start With The Intelligent Access (IA) Key In Certain Areas Within The Vehicle

No
GO to O3.

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O3 CHECK FOR ENVIRONMENTAL INTERFERENCE

- Check for the use of any charger or other wireless device that can cause interference with the IA key. If any device is found, remove the device and attempt to start the engine.
- Does the engine start?

Yes
INFORM the customer of the cause of the concern and the normal operation of the vehicle.

No
GO to O4.

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O4 CHECK THE IA KEY BATTERY

- Place the IA key in the backup slot and press the START/STOP switch.
- Is NO KEY DETECTED displayed?

Yes
GO to O5.

No
INSTALL a new battery. DO NOT reprogram the IA key (damaged or dead batteries do not erase IA keys from memory). TEST the system for normal operation.

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O5 CHECK THE IA KEY PROGRAMMING

- Program the IA keys. REFER to Key Programming Using Diagnostic Equipment - With Intelligent Access (IA) With Intelligent Access (IA).
- Does the IA keys successfully program?

Yes
The concern was caused by an unprogrammed IA key.

No
DISCARD the key in question and PROGRAM a new IA key. REFER to Key Programming Using Diagnostic Equipment - With Intelligent Access (IA) With Intelligent Access (IA). TEST the system for normal operation.

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