Defect Involved

The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle which is subject to a recall campaign of this type must be adequately repaired within a reasonable time after the owner has tendered it for repair. A failure to adequately repair within 60 days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time.

If the condition is not adequately repaired within a reasonable time, the owner may be entitled to an identical or reasonably equivalent vehicle at no charge, or to a refund of the purchase price less a reasonable allowance for depreciation.

To avoid having to provide these burdensome solutions, every effort must be made to promptly schedule appointments with owners and to repair their vehicles as soon as possible. As you will see in reading the attached copy of the letter which is being sent to owners, the owner is being instructed to contact the nearest GMC Zone Office if the dealer does not remedy the condition within five days of the mutually agreed upon service date. If the condition is not remedied within a reasonable time, they are instructed how to contact the National Highway Traffic Safety Administration.
General Motors has determined that a defect which relates to motor vehicle safety exists in some 1990 G-Vans. The tie rod clamp fasteners may not have been properly torqued. This condition could allow the tie rod to loosen and eventually separate. If this separation occurs and the affected wheel hits a bump or the vehicle is subjected to moderate to heavy braking forces, it could result in a loss of steering control and a vehicle crash without prior warning.

To prevent this condition from occurring, dealers are to inspect tie rod clamps for looseness and also inspect vehicle toe-in. If tie rod clamps are not
properly torqued or toe-in is not correct, dealer will re-adjust both to the proper specifications.