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Owner Letter

Dear GMC Truck Owner:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

General Motors has determined that a defect which relates to motor vehicle safety exists in some 1990 G-Vans. The tie rod clamp fasteners may not have been properly torqued. This condition could allow the tie rod to loosen and eventually separate. If this separation occurs and the affected wheel hits a bump or the vehicle is subjected to moderate to heavy braking forces, it could result in a loss of steering control and a vehicle crash without prior warning.

To prevent this condition from occurring, dealers are to inspect tie rod clamps for looseness and also inspect vehicle toe-in. If tie rod clamps are not properly torqued or toe-in is not correct, your dealer will re-adjust both to the proper specifications. This service will be completed for you at no charge.

Instructions for performing this service have been sent to your GMC dealer. Please contact your dealer to arrange a service date. The labor time necessary to perform this correction is approximately 30 minutes. Please ask your dealer how much additional time will be needed to process your vehicle.

Your GMC dealer is best equipped to provide service to ensure your vehicle is corrected as promptly as possible. However, if you take your vehicle to your dealer on the agreed service date and they do not service this condition on that date or within five days, we recommend you contact your nearest GMC Truck Zone Office by telephone. The Zone Office will assist you and your dealer in getting your vehicle corrected. The telephone numbers of the Zone Offices are listed in your Warranty and Owner Assistance Information Manual.

After contacting your dealer and the Zone Office, if you are still not satisfied that we have done our best to remedy this condition without charge within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S.W., Washington, D.C. 20590, or call 800-424-9393 (Washington, D.C. residents use 366-0123).

The enclosed postage paid owner reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction to your vehicle in the shortest possible time. If you have sold or traded your vehicle, please furnish us complete name and address of the person you sold or traded your vehicle to and return the card to us.

We are sorry to cause your this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our product.