Owner Letter
May, 1996Dear Geo Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
REASON FOR THIS RECALL
Our records indicate that you are the owner of a 1989-91 Geo Metro, Geo Tracker or 1990-91 Geo Storm model vehicle. We at General Motors, in cooperation with the National Highway Traffic Safety Administration (NHTSA), want to notify you that some of these vehicles may exhibit a condition in which the driver and/or passenger front seat belt buckle release button may be chipped or cracked. If this were to occur, it could interfere with the proper operation of latching mechanism. These buckle malfunctions could prevent a person from using the seat belt system, and risk of injury to an unbelted person in an accident would be increased.
WHAT WE WILL DO
To correct this condition, all involved vehicles will have the front seat belt buckle release buttons and springs replaced and have new buckle housing covers installed. Also, any front seat belt buckle assemblies which are found not to function correctly will be replaced. This service will be performed for you at no charge. The release buttons in the rear seat belt buckles are made of a different material, and they are not subject to this campaign.
In addition, if you ever have a problem with the front seat belt buckle assemblies in the future no matter when contact your Chevrolet/Geo dealer for buckle repair.
WHAT YOU SHOULD DO
Please contact your Chevrolet/Geo dealer as soon as possible to arrange a service date.
Also, please tell them the interior color of your car so they may order the necessary parts for the repair.
Instructions for making this correction have been sent to your dealer and parts are available. The labor time necessary to perform this service correction is approximately 15 to 30 minutes. Please ask your dealer if you wish to know how much additional time will be needed to schedule and process your vehicle.
Your Chevrolet Geo dealer is best equipped to obtain parts and provide service to ensure that your vehicle is corrected as promptly as possible. If, however, you take your vehicle to your dealer on the agreed service date, and they do not remedy this condition on that date or within five (5) days, we recommend you contact the Chevrolet Customer Assistance Center by calling 1-800-222-1020.
After contacting your dealer and the Customer Assistance Center, if you are still not satisfied that we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S.W., Washington, D.C. 20590 or call 1-800-424-9393 (Washington D.C. residents use 202-366-0123).
The enclosed owner reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid reply card and returning it to us.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our products.